Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

It wasn't the first time rebooting, but it was the one that counted. Question.. back in the 1980s and 1990s, computer user groups existed where people could hang out and see what the other is doing - learning from each other. Do they have any groups

Music Maker

21 answers, most recent on 12/21/2024

RE: Old soundpools and general questions

@Brad-Markel Hi . . . . copied them from the network into a folder called "C:\MagixSoundPools" . . . . Putting user folders in the root of the C: is not helping your situation. The soundpools in there own folders should be

ACID

32 answers, most recent on 9/25/2025

RE: How to cancel subscription?

@Gezi84 Please read ALL the earlier posts to this thread. If you do, you will see that there are NO MAGIX STAFF present here, just fellow-users, so there is nothing we can do to assist you to cancel your subscription, sorry. And we can do nothing to

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Hello, good morning and thank you for answering. I watched the video, and those transitions or effects are in the "Effects" tab, which, as I mentioned, I do have active. However, if you click on the transitions tab, only one appears. These are the

Movie Studio

3 answers, most recent on 12/11/2025

Boris FX (bcc) keep listing

I keep deleting the bcc fx from Video Deluxe 2026 (Windows 11) located at C:Users:MyName:AppData:Roaming:Magix:Videodeluxe32_plus:VfxPlugins but they keep repopulating. How do I stop Video Deluxe 2026 from listing these Boris FX plugins.. I do not

Music Maker

2 answers, most recent on 12/17/2024

RE: Magix Music Maker soundpools cd-rom collection

@LX6666 Welcome to the Magix user to user forums. Any form of advertising is not allowed in the forums; the Community Rules can be found in the footer of any forum page. As to whether you are allowed to sell Soundpool CD-ROMs which you own by

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Tom_Sp Hi I hope Tom can bring this issue to Magix attention as this needs to be passed onto management to give the users (customers) an update on what their plans are with regards to looking into it's failed support system and using human

Music Maker

2 answers, most recent on 11/3/2023

[Solved] INI file not found

When I try to load Music Maker I get a message "C\Users\...\AppData\Roaming\MAGIX\mm25\MxAutoUpdate.ini was not found". The program does load and I see I can update it online using the menu system, however when I attempt this, I get the same

Movie Studio

One answer, on 10/5/2025

RE: After clipping scenes from video and exporting scenes are not removed

@Allen4444 Welcome to the Magix user to user forums. Assuming you are working in Timeline mode, please tell us, step by step, the procedure you follow to delete the scenes you do not want. It sounds rather as if you are highlighting the scenes but

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham, @AAProds, @johnebaker, @Can-Dive, @me_again, As I mentioned, the *.MKV file doesn't work even if K-lite is installed by default. I want to point out that sometimes it's unavoidable to convert older videos with a conversion program that

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@CubeAce Try this link. https://hevc-video-extensions-from-device-manufacturer.en.uptodown.com/windows/download The actual download link is at the bottom of the page. I got it from Ken Berry who is one of the Moderators at the Paint Shop Pro/ Video

Photostory

No answers, created 33 minutes ago

PS Deluxe 2026 - PAINFULLY SLOW DOING ANYTHING

I just purchased Photostory deluxe 2026 Version 25.0.1.318.It has to be the most unresponsive application I have ever used. Almost every interaction with the user interface leads to a delay of 5 to 10 seconds, sometimes longer. It is utterly

SOUND FORGE

6 answers, most recent on 5/1/2026

RE: Sound forge pro 11

Hi @Angela-Prosser, you do not need access to your old email account, just the email address (as the user name) and the password of course. Once you log in, the email address can be changed if you so desire. If you still cannot download the SFP-11

Movie Studio

9 answers, most recent on 6/8/2025

RE: Update plugins

John, Thanks for the good advice. Now, my original question still seems valid. Can the extras from a previous version be used in the newly released 2026 version? e.g. Mercalli 6, Vitascene 5 etc.. What experiences have users had in the past

SOUND FORGE

3 answers, most recent on 10/18/2023

[Solved] plugin is automatically showing last saved preset

I'm an old Sound Forge 12 user, this was not a behavior in that version... I use a plugin, creating a preset. The next audio file I use the plugin on, it automatically brings up that last saved preset. I would prefer it go back to default every

Other products

2 answers, most recent on 6/16/2025

RE: Clearing que

@Donovan-Santos Welcome to the Magix users forums. You have chosen "Other Products" as the software you are asking about. Exactly which Magix product do you own? With this very necessary information we should be able to better advise you. JeffForum

Movie Studio

29 answers, most recent on 5/10/2025

RE: MAGIX Movie Studio 2025 Suite will not open after installing

I tracked down the issue to nVidia nvwgf2umx.dll which a lot of Magix users are having issues with as per the Magix forums. Much like the other comments, I only have issues with Magix software and nothing else.

Movie Studio

2 answers, most recent on 2/12/2025

RE: Delete Unwanted Audio panoramic and volume effects

@cardioman Hello and welcome to the user to user forums. Depending on how this was done you could try right clicking each audio object and selecting both of the following. Unfortunately there are several ways of producing such alterations and this

Rescue Your Videotapes!

3 answers, most recent on 3/12/2024

RE: [Solved] Video Saver 2023

@Petepraise Hi . . . . How do you change the music on the DVD menus to your own file. . . . . This is not an available feature in Video Saver, to be able to do this within a program you would need to either: upgrade to Photostory or Movie Studio,

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

@OTBW Please read this pinned post and follow the advice given there. However, it is now widely acknowledged this is NOT a problem created by Magix, or indeed by the manufacturers of a number of video editing products which have been similarly

SOUND FORGE

2 answers, most recent on 12/21/2023

RE: [Solved] Real Time Monitoring of Spectrum Analysis won't be remembered

Sesons Greetings @BlakkBubble, the legacy 'Spectrum Analysis' is-what-it-is. I am not aware of a setting to lock in 'Real Time'. There are other Spectrum Analysis plug-ins available for free and otherwise that display a real-time view without user

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

@Bernardo-Sala Hi I too have only a single Transition effect as you described. I will ask another user if they also have only the one transition Hola Yo también tengo un solo efecto de transición, como describiste. Le preguntaré a otro usuario si

Movie Studio

3 answers, most recent on 9/10/2025

RE: MAGIX Video deluxe 2026-number of chapter markers

@Alfns For DVDs: I don't know what the maximum number is but for the rest, Yes. Put as many as you like wherever you like (IIRC, there may be a closest limit eg no two markers closer than 10 secs). Or set them at either regular times eg every 5