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SOUND FORGE
38 answers, most recent on 9/16/2025
RE: MP3 conversion glitches
Hi @Paul-Fegan, are sure it is an encoding issue.. It could be the player (decode) causing the glitches? Open the MP3 file in Sound Forge and look for glitches in the waveform.. though they may be difficult to spot in a spoken word file, but you
Music Maker
One answer, on 7/9/2024
RE: I am waiting for a trial number so I can test the product
@rob-b3225 If I remember it correctly, you can use the software for 7 days until you need to enter the trial code. But maybe this isn't possible in the newest version? It can take some time until you'll get the number. We can't do much about this.
Music Maker
9 answers, most recent on 11/1/2025
RE: Loads but wont run
10/28/2025 1:08pm Intel - System - 2.2.102104.8 SourceMAGIX Music Maker Premium SummaryStopped working Date10/30/2025 9:49 PM StatusReport sent DescriptionFaulting Application Path: C:\Program Files\MAGIX\MUSIC MAKER 2026
ACID
One answer, on 2/14/2024
Acid Music Studio - locked out
Purchased Music Studio download 1/14/24, now cannot access program with message saying trial period expired. Tried uninstall/reinstall, entered correct key code, etc. keeps looping same message. Any Help would be appreciated> Thanx!!!
Movie Studio
5 answers, most recent on 9/7/2024
Error code: CopyToAdapter keeps popping up. I can't find a fix.
Every time I try to export my 11:51 minute video, it fails when it comes to the first short video. The video is an MP4 file, just like all of my other files and videos, and it keeps saying: "Error: copytoadapter" whenever it comes to that video in
Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops
@Hanna-Auchynikava Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
Movie Studio
3 answers, most recent on 3/31/2024
RE: error during export
@PeterB-Andersen Hi . . . . Code:Chek FrameForColorFormat() . . . . This error message should be accompanied by an error code probably either: 0x8007000E - which would suggest you have run out of free disk space, this could be the C: drive of the
Other products
One answer, on 12/3/2023
mp3 maker 15 mp3 pro decoder
how do you get the activation code for mp3pro audio decoder
Movie Studio
One answer, on 9/28/2023
RE: Unable to re-install MEP (2022 version)
@Apollo89x Hi. The error code 14 is caused by an incorrect activation code. Incorrect activation codes are normally not copied and pasted correctly or if typed manually, incorrectly. If you now can't download the file from your account you may have
Movie Studio
6 answers, most recent on 12/4/2024
RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes
Movie Studio
17 answers, most recent on 6/29/2024
Can't re-install Magix Movie Studio
I had to uninstall my Magix Video Deluxe 2024 Plus/Movie Studio 2024 Platinum, and now I can't reinstall it. When I try to follow the installation instructions, it says my voucher code is already in use, thus preventing me from downloading the
SOUND FORGE
28 answers, most recent on 1/27/2025
RE: INSTALLING LEGACY PLUG-INS
Hi, John, luckily I've gotten past that. I'm just waiting for Magix support or Izotope support to provide me with the authorization codes to activate Ozone 10 and RX 10. They installed with the install file in my Magix account, but, the only
ACID
9 answers, most recent on 10/6/2024
MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
Program won't open, Acid Pro 11 Suite (x64) ....It's randomly started saying email error.. Email error Code - 24 Worked fine, went for lunch brake, came back 25min later and wouldn't not reopen.... All same day, just stopped opening... Waited a
Movie Studio
17 answers, most recent on 7/28/2024
RE: Issues with super fast videos or delayed audios
This is on a Win11 Pro Alienware R2 M18 laptop, with video coming from a GoPro 12. Graphics show me running normally at 2560x1600. As for what the first mp4 of the 5 in the project is showing me, is the following: GeneralComplete name
Photostory
17 answers, most recent on 12/9/2022
RE: [Solved] how to reload deluxe2023 on new laptop
@RONALD-STEVENS Hi Ronald, Go to your account on Magix.com, log in, My Products and find PhotoStory Deluxe 2023 and download it from there and install it. Note your activation code. Also check to make sure that it's only activated on 1 device. You
Other products
9 answers, most recent on 3/7/2024
RE: How do I receive authorization code for domain transfer?
Hi Jeff, Thanks for your prompt reply. I've inherited our website for a very small community and hence new user of Xara and (don't judge me) am in the process of transferring to Wordpress. Simply because that's what I'm used to and for our purposes,
Movie Studio
34 answers, most recent on 11/26/2025
RE: MP4 audio going out of sync
well, my joy was short lived . i still have the sync issue so i installed mediaArea . so here's what i have .. GeneralComplete name : C:\Users\rcfly\Videos\dave tape 2.mpgFormat :
ACID
31 answers, most recent on 7/25/2024
RE: error code -1
Bonjour à toutes et tous avez vous des nouvelles car je viens de changer de PC pour un Windows 11 et j'ai le code d'erreur1 j'ai désinstallé et a nouveau installé le logiciel est repartie et une foi fermé il remet sa erreur 1 merci si un de vous a
Movie Studio
8 answers, most recent on 10/10/2025
RE: Video Deluxe 2026 Premium
Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format : MPEG-4Format
Video Pro X
25 answers, most recent on 10/24/2024
RE: Working with GoPro Timelapses
@Brian-Obvilion Could you put a short file up on Google Drive or another hosting service for us to have a look at? Re the aspect ratio, if you think Magix is misinterpreting it eg saying it's 16:9 when it's really 4:3, you can manually set it:
Video Pro X
One answer, on 11/27/2023
I need your help
Hello guys! I have a problem with AVC codec. Magix Video Pro 15 "The activation code is incorrect"
Photostory
One answer, on 3/18/2025
Hangs, does not ever complete
trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
Movie Studio
11 answers, most recent on 12/4/2025
RE: Corrupted Audio
Here is one of previous project files (I have a few before fix) Program settings, Device options, and Export Settings (plus Advanced); and MediaInfo report for a test- I have several tests after the problem appeared, and about 14 clips as objects in
Movie Studio
51 answers, most recent on 11/17/2023
RE: MAGIX Movie Studio 2024 Platinum problems
@rickduley Rick, remove that PS code above ASAP! Somebody will grab it and start using it.
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