• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Hi John, Thanks for your reply. OneDrive isn't running on my laptop, and I'm not signed in to my Microsoft Account. I also checked the documents folder location path and it's local (not OneDrive), and in Acid the folder options all save to
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  Dat dacht ik ook, daarom dat ik stuk voor stuk alles verwijderd heb van Magix van de laptop met het gedacht dat dat de oorzaak zou zijn van de weigering. Er staat echt niets meer op van Magix nu. En toch lukt het niet. Bij camera staat wel USB video
• Movie Studio

  6 answers, most recent on 12/18/2022

  RE: [Solved] How to get rid of diagonal red lines and FX logo from produced movie
  I had this issue also. This is how I solved it on my systemI have Essential 5 Volume 1 and Essential 5 Ultimate for Magix. The only effects that are without the watermark are those that are also in Essential 5 Volume 1. And this is only in MS2023
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Dude, let's all form a prayer circle for the revival of ACID Pro, lol. I want to see a new more stable version of ACID Pro.
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky There's only 2, Video deluxe & Video Pro X, 3 products if you include Vegas Pro. All have a Trial version that you can download from the Magix website & test for 30 days. Each have different 'package' options such as
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• SOUND FORGE

  2 answers, most recent on 12/28/2022

  RE: [Solved] Stuck at 44.1
  Seasons Greetings and welcome to the Magix Sound Forge users community @Justin-F. If I understand correctly, you would like all new files to record at 48kHz without having to change it from 44.1kHz each time a new file is recorded?That can be
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Well, I certainly seem to have sparked a lively discussion. Unsurprisingly most of it is well beyond me - but no matter, it has helped. Simplest and quickest is to recapture those tapes I did with PotPlayer (giving the MKV files) directly into Video
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Goodoh, Andy. Pleasingly, all my recent MEP/MMS versions have been rock solid.
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hi Andy & AA! Appreciate your all your concern ... (thank you). This is just fun project. BTW, the NASA stills weren't touched, only the video was snatched by the invisible demon, (No Quarantined items). As I recall, the main project file MVP
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  That was successful-I now have the plug ins back on my program. Thanks for all the help!!
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: [Solved] Update Patch to 22.0.3.167
  Greetings all, As far as my problem with the install of the patch is concerned, I've sorted it. It was my system at fault. The UpdateService.cfg file somehow had the wrong working directory - no idea how that could have happened. AndyW
• Music Maker

  2 answers, most recent on 1/9/2023

  [Solved] The left side of the tracks where the arm buttons are cut off
  Randomly when i loaded up magix the left side of the track where you arm said track is cut off on all tracks. It was perfectly normal and then after shutting the program down and coming back 30 mins later i am having this issue and cannot fix it.
• Music Maker

  3 answers, most recent on 10/21/2022

  RE: [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  @Martin-Henry A feature of all recent MM versions is that an online connection is required on boot up, which checks the licence status and so allows your Premium edition to fully load. Unfortunately you cannot bypass that login if you want to use
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  [Solved] a bug decoding 220kbp mp3
  a bug on sound forge pro 16 suite - when i open an mp3 with a 220kbps, the sound gets all distorted some chunks of the song are not played, I own Sound forge pro 11.(build 299), and the same file opens with no problems. If i save the file without
• Music Maker

  3 answers, most recent on 5/3/2025

  RE: Music Maker installer Error
  @YendiArturo-Rodriguez Hi, can you tell us the error message? Be aware this is a user forum and we are all users like you. No Magix staff is active here.
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @johnebaker Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more testing! Hi John, I've yet to test
• SOUND FORGE

  2 answers, most recent on 4/27/2026

  RE: From Sound Forge Audio Studio 10 to 13
  Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Another idea, maybe check out the Windows Internetoptions and try to enable all TLS versions under the Advanced settings app. Also try to disable the Warnings below the TLS settings.