• Movie Studio

  6 answers, most recent on 12/18/2022

  RE: [Solved] How to get rid of diagonal red lines and FX logo from produced movie
  I had this issue also. This is how I solved it on my systemI have Essential 5 Volume 1 and Essential 5 Ultimate for Magix. The only effects that are without the watermark are those that are also in Essential 5 Volume 1. And this is only in MS2023
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Dude, let's all form a prayer circle for the revival of ACID Pro, lol. I want to see a new more stable version of ACID Pro.
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Goodoh, Andy. Pleasingly, all my recent MEP/MMS versions have been rock solid.
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky There's only 2, Video deluxe & Video Pro X, 3 products if you include Vegas Pro. All have a Trial version that you can download from the Magix website & test for 30 days. Each have different 'package' options such as
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Well, I certainly seem to have sparked a lively discussion. Unsurprisingly most of it is well beyond me - but no matter, it has helped. Simplest and quickest is to recapture those tapes I did with PotPlayer (giving the MKV files) directly into Video
• SOUND FORGE

  2 answers, most recent on 12/28/2022

  RE: [Solved] Stuck at 44.1
  Seasons Greetings and welcome to the Magix Sound Forge users community @Justin-F. If I understand correctly, you would like all new files to record at 48kHz without having to change it from 44.1kHz each time a new file is recorded?That can be
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  That was successful-I now have the plug ins back on my program. Thanks for all the help!!
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hi Andy & AA! Appreciate your all your concern ... (thank you). This is just fun project. BTW, the NASA stills weren't touched, only the video was snatched by the invisible demon, (No Quarantined items). As I recall, the main project file MVP
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Music Maker

  3 answers, most recent on 10/21/2022

  RE: [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  @Martin-Henry A feature of all recent MM versions is that an online connection is required on boot up, which checks the licence status and so allows your Premium edition to fully load. Unfortunately you cannot bypass that login if you want to use
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: [Solved] Update Patch to 22.0.3.167
  Greetings all, As far as my problem with the install of the patch is concerned, I've sorted it. It was my system at fault. The UpdateService.cfg file somehow had the wrong working directory - no idea how that could have happened. AndyW
• Music Maker

  3 answers, most recent on 5/3/2025

  RE: Music Maker installer Error
  @YendiArturo-Rodriguez Hi, can you tell us the error message? Be aware this is a user forum and we are all users like you. No Magix staff is active here.
• Music Maker

  2 answers, most recent on 1/9/2023

  [Solved] The left side of the tracks where the arm buttons are cut off
  Randomly when i loaded up magix the left side of the track where you arm said track is cut off on all tracks. It was perfectly normal and then after shutting the program down and coming back 30 mins later i am having this issue and cannot fix it.
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  [Solved] a bug decoding 220kbp mp3
  a bug on sound forge pro 16 suite - when i open an mp3 with a 220kbps, the sound gets all distorted some chunks of the song are not played, I own Sound forge pro 11.(build 299), and the same file opens with no problems. If i save the file without
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @johnebaker Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more testing! Hi John, I've yet to test
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Bol Hi Rob, (I'll get it right this time). Yes. Pretty much got all the normal suggestions as the problem does not produce a crash report. If it were software related would it not be replicable by another user or at least have one other topic on it
• SOUND FORGE

  2 answers, most recent on 4/27/2026

  RE: From Sound Forge Audio Studio 10 to 13
  Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Another idea, maybe check out the Windows Internetoptions and try to enable all TLS versions under the Advanced settings app. Also try to disable the Warnings below the TLS settings.
• Photo & Graphic Designer

  2 answers, most recent on 6/26/2025

  Resizing images with Magix Photo Designer 7
  Old version 7.0.1.1 (27.012011) but I want to do a simple task: to make a template for printing images with specific dimensions, 6cms in height, 2 width for different images, all sized with the same dimensions. Can anyone of you experienced guýs
• Music Maker

  One answer, on 10/13/2025

  unable to install new soundpools purchased online into Music Maker
  Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used