• Music Maker

  One answer, on 6/7/2024

  Issues with Music Maker 2024 once downloaded and trying to upgrade.
  I have been having issues everytime I try to use the 2024 version of Music Maker Premium. All my recorded songs I created on previous versions are all messed up. The tracks are sped up even though they are at 100 they are running as if at 500. I
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADA, @SP. Hi . . . . if your serial number will give you a valid download link for Music Maker 2025 Premium . . . . This only gives me a download for the version the serial number relates to. The error code and message means you are
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this
• Music Maker

  3 answers, most recent on 4/3/2026

  Installation Gets Stuck
  I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info
• Movie Studio

  8 answers, most recent on 5/4/2025

  RE: Magix Movie Studio 2024 Suite-no sound in a mp4-file
  @Alfns Hi, Check your audio is on a separate track, you can do this in Settings (click Y on the keyboard) There's a right click on the object timeline, Right click on the object timeline - Object Properties, if your video & audio are on one
• Video Pro X

  One answer, on 11/4/2024

  RE: DOWNLOAD DOESN'T WORK.
  @George-Kennedy Welcome to the Magix users forums! The most common cause for the problem of the program download failing is the fact that the user's firewall and/or antivirus is blocking the connection between your computer and the Magix servers.
• SOUND FORGE

  2 answers, most recent on 12/6/2024

  RE: The Sound Forge Program switches the language.
  welcome to the Magix Sound Forge users forum @David-Loganathan. I do not recalling read of this issue.. You can try clearing the cache and resetting SF (File menu). If that does not work, I recommend uninstall / reinstall, but uninstall using a
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  How long ago did you purchase Vegas 21 and was it purchased directly from Vegas Creative Software (Magix) because the current Vegas version is 22 and Vegas 23 is expected to be published real soon.Are you referring to the Vegas 21 installation
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet The official download page for ImgBurn is here. JeffForum Moderator
• Music Maker

  3 answers, most recent on 6/14/2024

  I cannot download a soundpack I paid for. (Tropical House Part 2)
  So I have transferred computers and don't have access to my old one, but I was working on some stuff and getting Magix set back up on my new pc when I realized I can't download this soundpack. Not on the app or Producer Planet. Any help?
• Movie Studio

  6 answers, most recent on 12/15/2024

  RE: Uploading YouTube video
  @AAProds Hi Al, I suspect that it was removed because YT kept changing their upload parameters and the MMS uploader wouldn't work. Too many complaints. It would be good if @Nani425 would come back and explain. I think @Nani425 wants to download a
• Movie Studio

  3 answers, most recent on 5/19/2023

  RE: [Solved] MOVIE STUDIO KEEPS LOOPING ASKING FOR SERIALNUMBER!!!!!!!!
  i have attach the product screenshot from my account and the pop I get when opening Vegas Pro. I enter the serial number and it will say vegas has to restart to update and instead of opening vegas pro it keeps going to this screen. I tried
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @CubeAce Start menu - Microsoft store shows what has been downloaded from there & Windows Media Player - Tech support will open a window that shows 'stuff' inc codecs
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The
• SOUND FORGE

  5 answers, most recent on 10/13/2024

  RE: need offline installer for sound forge pro 18
  @TheFlinx Response can take some days. When did you send the e-mail? I'm pretty sure your Firewall blocks the download. Add an exception role for the installer or disable the firewall temporarily.
• Off topic

  4 answers, most recent on 4/9/2025

  [Closed] Serial number usage after restarting
  I had to clear my Computer data. I have Vegas 22. My computer caught a virus. I'm attempting to put my serial number in but it keeps saying it is invalid or registered to another product. I'm using the same computer I downloaded it on previously.
• ACID

  10 answers, most recent on 9/9/2024

  RE: acid music has stopped working
  @cazlo What happens if you run a project which you have created, i.e., not one you have downloaded from the Internet? JeffForum Moderator
• Music Maker

  One answer, on 5/30/2024

  mp3 maker 10 deluxe
  I own mp3 maker 10 deluxe, I found it listed on your site when I logged in with my password. I like to re download it to my computer but cannot find the CD, is there a way to download it when I am sign into my account
• Other products

  2 answers, most recent on 9/24/2024

  RE: Downloading Independence Pro Plus Suite on Mac
  @Ethan-Billett Try the free version from here first: https://www.magix.com/us/music-editing/free-download/independence-free-sampler-software/ It might not be compatible with the newest MacOS versions.
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  [Solved] INSTALLING LEGACY PLUG-INS
  Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @AAProds Hi Al. That extra bit of information would have been useful. 😂 Thanks, Will download it. Ray.
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please