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This product was installed on my computer when I purchased Music Maker Premium via. the current offer through Magix.com I understood that I was purchasing Music Maker Premium in addition to other programs in this bundle, yet I only received the one

SOUND FORGE

2 answers, most recent on 10/20/2020

RE: [Solved] An error occurred while creating the media file.

If you have a valid serial number, uninstall and reinstall..I usually recommend uninstalling Sound Forge with a third-party uninstaller that can remove leftover register entries, folders and other obsolete data that (the OS uninstall leaves much of

Video Pro X

2 answers, most recent on 10/2/2020

RE: [Solved] Error code: -24, Humble Bundle

Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run

SOUND FORGE

18 answers, most recent on 1/6/2022

RE: [Solved] Channel Converter

Hi, Forgers. I received an update to the support ticket. It reads: "Thank you for your message. This error is a bug caused by the recent update to Sound Forge Pro 14 (build 111). This is known to the developers and they are now working on an

Movie Studio

12 answers, most recent on 5/18/2021

[Solved] "Scenes" versus "Takes" in MEP parlance.

Hi I've spent too much time drilling into this esoteric issue without getting to the bottom of it. Having initially used and then rejected the use of "Takes" in putting a project together, I'm now inclined to return to them to avoid rendering

Movie Studio

5 answers, most recent on 9/12/2020

[Solved] Monitor assignments for multi-screen

I pressed the wrong button, which I have no clue what it was, in MEP 2021+. And now, instead of the multi screen video being on monitor 2, which is on the left of my main monitor 1, it is now on monitor 3. Which is mounted up and above my monitor 1,

Off topic

6 answers, most recent on 8/29/2020

[Solved] customer service

does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with

Other products

One answer, on 8/26/2020

[Solved] Reinstallation of deactivated software

I deactivated Movie Studio Platinum from my old laptop and recorded the serial number. I do not know how to download and install the software on my new laptop without making a new purchase?

SOUND FORGE

18 answers, most recent on 1/6/2022

[Solved] Channel Converter

I am running Sound Forge Pro 14 and the program updated this morning to Build 111. Sadly on using the new build the Process called Channel Converter fails. After highlighting the usual 2 channels in a stereo file I click on Channel Converter and I

Movie Studio

4 answers, most recent on 8/18/2020

RE: [Solved] How do I move layered objects into frame

@Chris-Kuhn Hi The feature is still there see he image below - numbers refer to steps below for movement Size & Position effect set at least one keyframe - in the image below there are 4 keyframes - see the more accurate way below. Turn on the

Music Maker

One answer, on 8/13/2020

RE: [Solved] Sound Forge Registration Activation

Yes, it should be in the mail Magix sent you after ordering. Maybe try scrolling down a little bit. Another possibility could be, that the serial number is already registered automatically in your customer account on Magix.com. If this is the case,

SOUND FORGE

6 answers, most recent on 7/9/2020

[Solved] magix software acting like malware

I recently installed VEGAS and Sound Forge. I own some old versions but I really don't care, I'm just exploring and learning at this moment. Unfortunately, right after the installation I started to get spammed with intrusive gigantic ads everytime I

Photo & Graphic Designer

12 answers, most recent on 7/7/2020

RE: [Solved] download on new computer

@Gordon-vanZyl When you go to your Magix account, you should see all the products you have purchased, like the screenshot below, which is from my own account, showing a very old product - I have deliberately obscured the serial number - but do you

Movie Studio

11 answers, most recent on 6/20/2020

RE: [Solved] mute 1 clip

@richard-taylor Yes you can also mute a single video clip - I assume you mean you wish to "hide" the actual video footage - but I would like to ask why you would want to do this? If you simply want the audio from the clip, make sure the clip is

Other products

15 answers, most recent on 6/5/2020

RE: [Solved] Confirm my subscription and how to install Power suite on another PC

@graham-w3197 Thank you for the additional information. You originally chose "PC Check and Tuning" as your Magix product but are now taking about "Simplitec Power Suite". I assume that is the correct product so have "moved" your post. Whichever

Other products

15 answers, most recent on 6/5/2020

[Solved] Confirm my subscription and how to install Power suite on another PC

I am confused regarding my subscription! I renewed my subscription of £29.99 in February 2020 as I have done for the past few years. Unfortunately there was some mix up and my PayPal account was debited twice, apparently under different contract

SOUND FORGE

12 answers, most recent on 5/26/2020

RE: [Solved] Menu & font size

"I do have a newer version than 11, but can't find it, nor do I see it on their website" Not sure what you mean but, If you have the serial number for a newer version, go to the Magix Download Center. You will need your log-in and enter a valid

Video Pro X

31 answers, most recent on 1/9/2023

RE: [Solved] Moving video clip independent of grid.

If I am not mistaken, Ronny seems to be doing something similar to what I sometimes do with multi takes of a musician or band. The first run through with one camera is a take of the live performance, sometimes using a sound recorder as well as the

Music Maker

11 answers, most recent on 3/22/2021

RE: [Solved] Split Midi to different tracks (Magix 2020)

@Amin-Adeli Hi To seperate out the individual channels you will need to load the MIDI file to as many tracks as there are active channels in the file, you may need this 16 times if all channels are used, and layout as shown below Starting with

Movie Studio

32 answers, most recent on 5/5/2020

[Solved] Position different when exported

Dear all, Unfortunately there is one video that plays back exactly where it is meant to be but when I export the whole project that video has moved so far to the right that I only see its left border... When I click on it the numbers are all

ACID

4 answers, most recent on 4/17/2020

RE: [Solved] Audio FX in Demo-mode (beeping when used), but products are registered

I just freshly installed ACID Music Studio 11.0 and Sony Movie Studio 13.0. Both products are registered with their respective license keys. In ACID, it looks like my out-of-box Audio FX plug-ins are in demo mode. For example, when I add an Audio

Movie Studio

10 answers, most recent on 1/26/2022

RE: [Solved] New PC

@Paul-Barrett8461 Try deactivating the installation on your old computer and then activating the new installation. There is a limit on the number of activations that Magix allows and, if you have previously reinstalled the software on your old

Movie Studio

38 answers, most recent on 3/29/2020

RE: [Solved] compatability with windows 10

Ok, so a follow up to this problem: the Legacy driver turned out to be a very short-lived fix, after the Windows automatic update it appears to have been over-ridden by the later non-compatible driver. Despite many attempts to re-install the Legacy

ACID

One answer, on 3/28/2020

RE: [Solved] Loops and instrumentals - Trial Issue

@Sanguinolf Welcome to the Magix forums. I assume from your post title that you are running the Trial version of Acid? If so, one of the limitations that Magix places on ALL its product trial versions is that all additional, downloadable content