• Music Maker

  3 answers, most recent on 9/29/2019

  RE: [Solved] Music
  @raymond-r Hi . . . . I have 5 cover tracks I'm doing I have already bought the licenses for all. Gotta keep it legal you know, what must I do when it's time to launch these tracks, do I need to provide magix with copy's ? . . . . As you have the
• Movie Studio

  2 answers, most recent on 6/13/2019

  [Solved] Magix Support NonExistent From What I Can Tell
  I've been trying to reach support since last week. They simply will not respond. I tried Sales and Tech Support both. Neither will respond to my request for a replacement DVD for the defective one the sent me or give me my money back. They won't
• Music Maker

  9 answers, most recent on 4/28/2023

  [Solved] Purchasing Payment Error
  Today May 6th at around 1230 Am on Music Maker Plus Edition I wanted to buy the feature: More Tracks And Formats. I added my credit card information only to have a screen pop up saying there was a payment processing error?
• ACID

  32 answers, most recent on 9/25/2025

  RE: [Solved] How to cancel subscription?
  Hi welcome to the Magix forums. You need to email infoservice@magix.net and tell them you wish to cancel your subscription. Cancellation will take effect exactly one month from the date on which Magix receive your email. If another payment becomes
• Music Maker

  5 answers, most recent on 8/12/2018

  RE: [Solved] Confused on copyright, and uploading my music.
  Sorry, but I don't know why android version of MMJ doesn't let you share your songs. Nevertheless, all the sounds are copyrighted by MAGIX (software maker). Sometimes sound recognition software (for example on YouTube) flags them out, but you have a
• Off topic

  One answer, on 7/10/2018

  RE: [Solved] I did not receive my refund! Ticket # 2018071017000752
  Hi, welcome to the Magix forums. This is a user to user forum, not a contact service for Customer or Sales Support. Therefore, there is nothing that anyone here can do to help you, unfortunately. OTOH, if you requested a refund only yesterday I
• Music Maker

  17 answers, most recent on 1/17/2020

  RE: [Solved] Payment options
  Update: After some back and forth with development and management, I'm afraid I have to confirm that PayPal is indeed currently not a payment option in the in-app store system. (It was shown on my due to the special status of the account I'm using.)
• Music Maker

  17 answers, most recent on 1/17/2020

  [Solved] Payment options
  Is it possible to add PayPal as a payment option for the Music Maker sound pool purchases. So far your only option is Visa & MasterCard, could you please add PayPal.
• Off topic

  3 answers, most recent on 12/31/2017

  RE: [Solved] Payment Methods
  Hi Welcome to the forum. . . . . .purchase a MAGIX product (Music Maker Plus, specifically) via QIWI service? . . . . This is a user to user forum and not Magix Support or Sales. The current payment methods are here, if you want to use alternative
• Off topic

  3 answers, most recent on 12/31/2017

  [Solved] Payment Methods
  Hello.I probably have a really dumb question, but... Is it possible (in any way) to purchase a MAGIX product (Music Maker Plus, specifically) via QIWI service?I want to know this because I don't have any credit cards that are eligible for making
• Music Maker

  2 answers, most recent on 9/25/2017

  [Solved] IF ITS OK TO MAKE MUSIC
  HEY I AM A YOUTUBER AND WANTED TO KNOW IF I CAN POST THE BEATS I MAKE ON YOUTUBE.....(WHICH I ALREADY HAVE DONE) BUT BY NOT RECEIVING ANY PAYMENT AT ALL AND YES I READ THROUGH THE POLICIES AND IT SAID I MAY GO AHEAD BUT MUST NOT MAKE ANY PROFIT FROM
• Music Maker

  5 answers, most recent on 9/20/2023

  Unlimited Soundpool 2024
  I have bought Music Maker 2024 with an unlimited access to all of the soundpools for 12 months at a price of 149 Euros.In my account, I can see the purchase, but I am not offered any free access to the soundpools.I am in Croatia.On a webpage I`ve
• Samplitude

  3 answers, most recent on 4/5/2023

  RE: 2 step verification
  @ABSTRACTT617 Hi, I presume that you mean for payment, correct? It is supposed to, according to this message from Magix. Is Samplitude Pro X an exception? John CB
• Music Maker

  3 answers, most recent on 3/6/2023

  RE: [Closed] Producer Planet errors when trying to buy
  @mr_ Your payment provider needs a two factor authentication or you may get the error message. The loop packs usually contain audio or MIDI files and will work with any audio software.
• SOUND FORGE

  23 answers, most recent on 3/24/2023

  RE: windows 10 pro installation failure
  Just remembered, I paid for the software at the same time. If this problem isn't fixed I will have to stop payment on that too. I have had to do that before on an older version. Never did hear what went wrong then.
• Music Maker

  One answer, on 3/21/2023

  loops unlimited does not start
  i pay each month for this service. cant remember to ever had so many problems with something. can somebody help.? getting the message that i have to fix the payment trouble, but the money left my acaount 5 =days ago
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  When you allready payed 100ds of euro for premium 2022 version i think its kind of stupid you have to pay another 30 euro for update to latest version . Why in the world put a payment for upgrading your allready payed software ? This is beyond
• Other products

  11 answers, most recent on 12/28/2022

  RE: producerplanet.com - Coupon 19.99$ from Humble Bundle
  @SP. The bank refused the payment because the payment request from MAGIX was incorrectly formed. I will wait for a response from support
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  The payment system won't allow me to buy MAGIX Movie Studio 2023 Suite!I have tried my debit card (mastercard) and a credit card (also mastercard) and both are rejected saying contact <customer support>, but I can't find any way to do so.I
• Off topic

  2 answers, most recent on 1/13/2023

  RE: Will UK Magix accept PayPal anytime soon?
  @Nigel-Tupman Hi This is a user to user forum, so we do not know whether PayPal will be re-introduced as a payment method. Visa and Mastercard are the only accepted payment methods for the UK. PayPal was dropped for an unknown reason. PayPal is
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella The contract was completed upon delivery of the product after I made payment.What they're doing is a ransom system for buying their least expensive music app. This doesn't change anything. A lot of different software companies require
• Web Designer

  6 answers, most recent on 3/1/2023

  RE: "Jewelry Online Shop" widget and mobile version issues
  @NovaScotiaSnow Hi . . . . I know I need a third-party ecommerce provider (I use PayPal) . . . . Who is the Online shop / Shopping Carts / Ecommerce Platform provider? PayPal is the Payment Provider and integrates into the Online Shop provider. John
• Music Maker

  16 answers, most recent on 3/15/2023

  RE: How can I check what I have for commercial use?
  Hi, Click on one of the credit buttons at the bottom of the screen. This will limit the selection to only those that you can purchase. Select the one that you want. When you go to the payment screen, the credit will be applied and the price will be
• Other products

  11 answers, most recent on 12/28/2022

  RE: producerplanet.com - Coupon 19.99$ from Humble Bundle
  @Myko Has your credit card two factor authentication? Magix needs this to process payments.