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  • Movie Studio
    6 answers, most recent on 2/1/2026
    RE: Video Deluxe 2026 Could Not Find a Part of the Program
    Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070
  • Movie Studio
    9 answers, most recent on 5/28/2026
    RE: Split video in to separete frames
    @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
  • Off topic
    One answer, on 2/21/2026
    [Closed] Vegas pro 23.0 Error code 14 help pls
    I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    @Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I
  • Music Maker
    15 answers, most recent on 4/7/2026
    RE: installation failed
    Hello friend, I have good news. I have finally managed to install all the vita instruments that are now functioning properly. This action includes everything you recommended, including what I tried to move later. In addition to what you recommended,
  • Photostory
    20 answers, most recent on 2/28/2026
    RE: Photostory 2026, "RC String 8875 not found"
    @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
  • Photostory
    20 answers, most recent on 2/28/2026
    RE: Photostory 2026, "RC String 8875 not found"
    @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
  • Movie Studio
    One answer, on 2/9/2026
    RE: Voice Clone & Text to Voice
    @Iris-Willis Hi Voice cloning is not a feature that is present in the Text to Speech function, nor can you add your voice to the options available, which are provided by an external 3rd party add-on. If you are wanting to provide narration for your
  • Movie Studio
    8 answers, most recent on 2/5/2026
    Repeated glitch in burned disc
    I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
  • SOUND FORGE
    11 answers, most recent on 1/21/2026
    RE: Licenses for songs used from Sound Forge
    @John-Couto What author? There are some bad actors who simply claim they are the rights holders. For example, they take the royalty free music and add their own vocals and upload it via a distribution service. Then other users, like you, get flagged
  • SOUND FORGE
    No answers, created on 12/15/2025
    Plugins shows a same generic control panel instead of a dedicated GUI
    a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    So what about SF Pro18. Does anyone know if it has issues like SF Audio Cleaning Labs 1 thru 4.??? Should I just drop SF all together.   Sadly, I purchased the upgrade to SF18 PRO and it's unusable. I sent a message to Support via the website a
  • Movie Studio
    26 answers, most recent Yesterday
    RE: Message: Could not find a part of the program. Please install again.
    Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
  • Other products
    One answer, on 3/2/2026
    [Closed] Installion error on 23 vegas software
    Ihave this problem installation Problem Description    Application Name:    VEGAS Pro    Application Version: Version 23.0 (Build 302)    Problem:             Unmanaged Exception (0xc0000005)    Fault Module:        C:\WINDOWS\SYSTEM32\ntdll.dll   
  • Movie Studio
    10 answers, most recent on 5/23/2026
    RE: Video Deluxe 2026 premium
    I get the following: "installation source for this product is not available"    Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could
  • SOUND FORGE
    8 answers, most recent on 2/25/2026
    RE: Sound Forge Audio Studio works incorrect with VST3 plugins
    @tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the
  • Music Maker
    One answer, on 4/7/2026
    RE: App Crashes when FX are Used on Vocals
    @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
  • ACID
    13 answers, most recent on 2/20/2026
    RE: Acid Music Studio 11 Fails to run.
    @stuart-cassie Looks like it crashes during the VST scan (sfvstwrap.dll). There was a similar discussion a few weeks ago for Acid Pro 11, which we could solve. Maybe it works as well for Acid Music Studio 11. You need to install the free demo
  • SOUND FORGE
    4 answers, most recent on 3/18/2026
    Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
    I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
  • Movie Studio
    5 answers, most recent on 6/5/2026
    video deluxe - video export are setting stored anywhere ?
    I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
  • SOUND FORGE
    8 answers, most recent on 4/21/2026
    RE: Play head disappearing in SF18 Pro
    Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
  • Other products
    One answer, on 4/16/2026
    [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
    Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
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