Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

@Zoran-Angelkovikj Please read https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and carefully follow its advice to register and activate your software. JeffForum Moderator

SOUND FORGE

One answer, on 4/27/2026

RE: Sound Forge 9.0 reg not working on a new PC

@Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

So if I do not wish (for whatever reasons) to purchase an upgrade then I can no longer use the software I originally purchased? I am not wanting or expecting support I would just like to continue using the software I purchased and paid for or does

Video Pro X

One answer, on 4/19/2026

Activation confirmations

Hello everybody and the MAGIX Software Team! I'm excited to start my new adventure with the newly installed Video Pro X as I had just upgraded from "MAGIX Video deluxe 2026 Premium". I'm afraid I have caused some confusion amongst the MAGIX Software

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6283 Which software are you asking about? JeffForum Moderator

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

Hi @SP. Did BorisFX buy Vegas Creative Software?

Movie Studio

4 answers, most recent on 1/12/2026

RE: [Closed] Computer IDD

@stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

If I had known MAGIX doesn't support their software I never would have purchased it. NEVER AGAIN

Movie Studio

4 answers, most recent on 3/16/2026

RE: Updating / Upgrading present and future concerns

Most software that I know of have bug fixes with new versions.

Music Maker

One answer, on 5/15/2026

RE: No support service anymore

@Maxime-Dub What do you mean with reactivation? Did you buy a pre-owned version of Music Maker? Then only the previous owner can initiate a license transfer. This can't be done by yourself. If you are the original owner of the software, you can

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store

Other products

One answer, on 2/26/2026

RE: Batch Photo Edit

@GARY-AUSTIN Hi . . . . Can magix photo manager deluxe perform batch photo optimization? . . . . Batch processing is not one of the limited image editing features of the software. For batch processing you require image editing software that supports

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Maybe try to uninstall and then reinstall the software. Or try Windows 7 Compatibility Mode.

Movie Studio

26 answers, most recent Yesterday

RE: Message: Could not find a part of the program. Please install again.

I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very

Off topic

159 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

thanks for the suggestion, I was reluctant fearing using another software would make matters worse.

SOUND FORGE

7 answers, most recent on 1/2/2026

RE: Forge seriel number not registering

Jeff, many thanks for your help, my "forge" software has now activated

Movie Studio

One answer, on 5/2/2026

RE: [Closed] Registration

@Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John

Movie Studio

One answer, on 1/23/2026

RE: [Closed] Unable to Register - Problem

@Doug-Pauley You have a Vegas product so need to go the Vegas forum and the following link which provides the solution to your problem https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

Paul, move on from this software, sadly, it's a dead program and has NO hope of being updated or fixed.