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@bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@emmrecs Hi Jeff, CoPilot wins the day! Method 1 — Disable the Windows MIDI Service (most effective) This forces Windows to fall back to the legacy MIDI system that M‑Audio drivers expect. Steps: Press Win + R Type: services.msc Look for one of

SOUND FORGE

One answer, on 5/8/2026

RE: SF 18 - Plug in chainer weirdness

Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email

Movie Studio

2 answers, most recent on 2/3/2026

RE: Burn to disk

@chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet Hi . . . . This has happened with several burn attempts. . .. Always happens at nearly the same spot in the playback and occurs on different DVD players . . . . We need more information to help with this issue: Windows 11 version

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If

Movie Studio

6 answers, most recent on 4/24/2026

RE: Movie effect settings ??

@idd-2016 Hi When I read your post above I thought that would be a good idea, perhaps an active button to directly go to the Master Effects at the bottom right of the preview monitor, next to the Preview settings button:- Either way, the 'feature

Video Pro X

One answer, on 4/22/2026

RE: serial number missing

@James-Begly Welcome to the Magix user to user forums. Please give more details about what you mean when you write my serial number does not open. Also, can you confirm you have ordered and downloaded Magix Video Pro X and not one of the Vegas range

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@beck3157 Hi Thanks for the info. I think the Camera/zoom effect may be the better option for what you require. In the video below you will see me do the following: Adjust the marquee to set the start and end size and positions. Change the start

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@AAProds Hi Al, Works for me. Remember, Magix reuses the same Video Content folders from one version to the other so as not to have to download and install the additional content for each version. There are 3 flavours - VPX, MEP Plus, MEP Premium,

Movie Studio

One answer, on 1/18/2026

RE: How to use the Backgrounds objects?

@idd-2016 Hi From the second image, the only way to get this is by clicking the Ignore option and then dragging the background object on top of the image. With the image, or video, selected dragging the background image from the Media pool, or

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi Kami, I assume from your description of the "Easy" version, you're referring to VideoEasy, which is very much a cut-down, very simple video editor. Movie Edit Pro (MEP) was rebadged in, I think, 2022 or 2023, as Magix Movie Studio (MMS)

Movie Studio

4 answers, most recent on 1/14/2026

RE: magix video delux 2014

@mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got

Off topic

163 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al I do not work with NTSC frame rate video, only PAL 25 and 50 and 120 fps and I see the RTX encoded PAL exports for the 50 fps and 120 fps source videos smooth exporting at 50 fps. Encoding on the RTX exporting to 25 fps for both 25

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email