The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
All
Forum
953
Tutorials
User
Media
All
Forum
Tutorials
User
Media
Options
Last six month
Any time
Last 24 hours
Last week
Last month
Last six month
Last year
ACID
3 answers, most recent on 1/1/2026
Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not
Off topic
One answer, on 2/21/2026
[Closed] Vegas pro 23.0 Error code 14 help pls
I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
Music Maker
15 answers, most recent on 4/7/2026
RE: installation failed
Hello friend, I have good news. I have finally managed to install all the vita instruments that are now functioning properly. This action includes everything you recommended, including what I tried to move later. In addition to what you recommended,
Rescue Your Videotapes!
11 answers, most recent on 4/29/2026
Order send and paid, no response
I ordered the 'Bewaar je videos' software (and some hardware) over a week ago.I already have an account because I already use photo software.The order was paid for and accepted correctly, but I still haven't received a response.I have sent a request
Rescue Your Videotapes!
21 answers, most recent on 3/2/2026
RE: what are correct driver(s) for the "video grabber" K0065 for win11?
@John-Wurm HI Hi and welcome to the forum. Additional information about your computer system may help diagnosis of the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic
Movie Studio
3 answers, most recent on 4/28/2026
RE: cannot burn dvd+R
@George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
ACID
267 answers, most recent on 4/2/2026
RE: Feedback on ACID Bugs
@Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).
SOUND FORGE
11 answers, most recent on 1/21/2026
RE: Licenses for songs used from Sound Forge
@John-Couto What author? There are some bad actors who simply claim they are the rights holders. For example, they take the royalty free music and add their own vocals and upload it via a distribution service. Then other users, like you, get flagged
Movie Studio
15 answers, most recent Yesterday
RE: Video Deluxe 2026 Plus
@AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
SOUND FORGE
6 answers, most recent on 12/13/2025
RE: Reactivation of SF 10 after upgrade to SF18
Thank You Jeff.I am using the original SF10 Serial #, purchased many years ago.I have used the same Serial # for SF18 upgrade I have purchased recentlyI have registrated the SF 10 originaly on Sony Sight.But On Magix the SF 10 is not registrated.I
Photostory
17 answers, most recent Yesterday
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
@bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which
Movie Studio
3 answers, most recent on 5/28/2026
RE: Seems to be a codec problem
@james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
SOUND FORGE
8 answers, most recent on 2/25/2026
RE: Sound Forge Audio Studio works incorrect with VST3 plugins
@tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the
Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?
@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.
@stuart-cassie Looks like it crashes during the VST scan (sfvstwrap.dll). There was a similar discussion a few weeks ago for Acid Pro 11, which we could solve. Maybe it works as well for Acid Music Studio 11. You need to install the free demo
ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start
@NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
Off topic
160 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
My experience is also a turn-off regarding buying from MAGIX. I did support-requests but never got a response or the download-links etc. They were paid with PayPal but I have never had a problem with such payments. The initial upgrade to MUSIC
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
@Reyfox Times change. I'm under the impression that Gen Alpha doesn't even own or use a PC anymore. At some point anybody who wants certain software will own it and then the market is saturated and you cannot sell enough to keep development funded.
Off topic
160 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
@Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
Photo & Graphic Designer
7 answers, most recent on 5/6/2026
RE: Cannot install my software on a new machine - no response to ticket
@John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
Movie Studio
4 answers, most recent on 4/30/2026
RE: Premium Content
@M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email
Movie Studio
14 answers, most recent on 3/19/2026
RE: Separating Audio Tracks Video deluxe 2026 premium
@Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
Movie Studio
2 answers, most recent on 2/19/2026
Activating the "Extra" (included) effects packages in Movie Studio 202
I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
Previous page
1
…
34
35
36
…
40
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
of 40
Next page
35