• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi John @johnebaker My bad again. This is the correct burner/ I specially bought it because it says in the blurb that it will burn DL discs +R and -R.
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy Does this help? John EBForum Moderator
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi . . . . CoPilot is scornful of just about every DVD-DL . . . . With good reason, the most reliable brand I used were Datawrite (Ricoh). The Verbatim AZO discs use a Mitsubishi dye, which was known to be more reliable. John EB
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Do you get this message everytime you close the program? John EBForum Moderator
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi Thanks for the clarification of which version you have now. What was the full name and version of the program you upgraded from? When you raised the ticket did you specifically state VDL 2026 Plus. John EB
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Al. I've just seen this post. Try exporting at exactly 60 fps rather than 59.94. I know you don't like doing such things but is the result smoother? Ray.
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hi Search Google with this question: Acid how to export metronome tick as audio file. The AI will give several workaround options for how to do this John EBForum Moderator
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator Where exactly should I post my inquiry?
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @Reyfox Hi Tony, Thanks for the images of SpiceMaster in Vegas and Resolve; definitely OFX. The Magix plugins are not OFX, unfortunately. I, too, use mostly cross-fades, cuts, and J/L-cuts, but sometimes they just don't work with the material I
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko Hi I have removed your order number and Customer number, this is a public forum, not Magix Support, and you should not post confidential information such as Order, Customer numbers and other information such as Serial numbers and
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I too have been chatting with the Bot followed by an email which appears to be from a real person. The resets they gave you do not work. John EB
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @MAGIX_Redaktion Hi Hopefully you will have an update for the users this week and the server is up and running again. Obviously as it's the weekend no progress can be made. Stephen Forum Moderator
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper Hi On the Store tab open the Themepacks category and select The Ultimate Travellers Pack, there you will find what is included. John EB
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy, I suspect VdL 2025 is viewed in the same light as 2024 by Magix developers. I would be delighted to be proved wrong! Jeff
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy Interesting article, the majority of the posts that provide the GPU model would suggest the predominant failures occur with the RTX 5000 series GPU's. John EB
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony, Thanks for that. I've tried it on VPX17, VDL2026, Photostory 2026 and so far, no problems. To get the video to show up in the interface, you first have to Load an FX. John CB
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Claude-Dijuste Hi Your question has been hidden as it is does not relate to the issue in this post. John EBForum Moderator    
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator