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@stuart-cassie I suggest you check if the C++ 2013 Redistributables are still installed on your system. This would explain why the install of Acid still fails.

Movie Studio

11 answers, most recent on 5/2/2026

[Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project

Hello to all my old friends! Hope all is well ... I'm going on 78, and still using MEP 2016 Plus (for now). Fer the life of me still haven't been able to successfully copy media from one project into a NEW fresh project. Currently have a glitch that

Movie Studio

One answer, on 1/13/2026

[Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"

Windows 11 - 32 GB Ram - Intel Ultra 9 Core 2.50 Ghz Screen Capture cannot connect to audio device. I clicked on "Recording Level" and been taken to the system sound menu, selected "stereo mix" as default device" (no other options available.)

Movie Studio

20 answers, most recent on 4/18/2026

RE: Playback Always Beginning From Start

This bug still exists in MAGIX Video Pro X16.

Samplitude

3 answers, most recent on 1/19/2026

[Solved] Samplitude keeps crashing with ASIO4All

This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when

Video Pro X

2 answers, most recent on 12/27/2025

[Solved] Can not install additional components - extra content.

Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best

Off topic

162 answers, most recent 8 hours ago

RE: Magix support has not responded to support tickets for months

@Leslie-Howarth The servers went down over the weekend. There are still problems.

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@robertNC They still have their original programs left (Music Maker, Video Deluxe/Photostory/Video Pro X).

Movie Studio

2 answers, most recent on 1/11/2026

RE: Reactivation problems

I have already done that and still get the same message

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

It's 11 days later and the issue is still there. Great work magix. You got your money instantly...

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

I can open the same videofile in VLC player and everyting seems to be OK. Whoops! Missed that. Doesn't VLC use it's own built in codecs? Still, stopping the Magix AVI Import may still be worth 10 seconds or so. AndyW

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

@tolkachovaa You could still try to copy the exe files from Music Maker 2026 inside the SFAS 17 folder.

Audio Cleaning Lab

One answer, on 1/23/2026

RE: Compatible with Windows 11?

@Roger-Goss Why do you need to change your computer? Simply because Microsoft ceases support of Windows 10? I think it will still run fine for years and there you can still use Audio Cleaning Lab 2017. Even if you a get new device for security

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Anyone knows if I would get answers today? Still only silence today, no emails, no response.What is happening with MAGIX? ???

Video Pro X

9 answers, most recent on 1/20/2026

No output option at 100fps for 4k-100fps video

I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only

Movie Studio

16 answers, most recent 5 hours ago

RE: Video Deluxe 2026 Plus

Thanks @johnebaker It is still not working. I tried everything but used another program to clean uninstall which was already on my computer. I will try again with Revo

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.

Music Maker

4 answers, most recent on 5/27/2026

[Solved] Unable to Access Loops Despite Having a Yearly Subscription

I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@me_again Andy, I'm still on, wait for it, Game-Ready 576.02 from April last year. 😁

Movie Studio

9 answers, most recent on 5/28/2026

RE: Split video in to separete frames

@emmrecs Hi Jeff, A video can be exported as a series of frames in one shot. Best to set a range first. File, Export Movie, Video as a sequence of frames. @badbob Hi, But why would you want to do this? What exactly do you want to do? If you just

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

Used the Microsoft installer to remove Visual Studio. Rebooted. Ran the Music Studio updated again, and again it fails to install Visual Studio. So Still no update installed.

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

You Sir are a genius - I uninstalled the trial and boom - Studio 2025 is still working on my Desktop! Let me try this on my Laptop where VPX16 DOES work (Intel only environment) but Studio 2026 is broken and report back