• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Hi so in order to solve the infamous "Could not find part of the program" error I installed the VPX17 trial thanks to a tip from @johnbaker which solved the issue. SO I will invest in Magix for a while longer as learning Resolve, for me, is just a
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  plugins like the free Reapper package, for example, only work on SF 12. From 13 to 19 (2026) they don't. Hi @JoaoBC, if you are referring to the free REAPER ReaPlugs, the 64 bit VST-2 version causes SF to freeze However the 32 bit VST 2 version
• Movie Studio

  16 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM If it's possible for you it would be helpful if you can upload screenshot of the error message and maybe also a detailed error description, if it is available in the Error Massage Box.
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  I am now far too wary to pronounce, "... peace in our time." Therefore, I will only announce that started VPX16 after using that uninstaller and there was no popup. Thanks @AAProds
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Kev, what software and version are you using? Post a screenshot of what you're seeing there. It sounds like you just need to adjust the Size-Position-Rotation effect for each object.
• ACID

  One answer, on 5/13/2026

  Quantized Timeline Jumping / Live Arrangement Performance
  I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to
• Other products

  One answer, on 5/17/2026

  RE: [Closed] Crashing Vegas 20.0
  @Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.
• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Wrt my last comment: I have just checked: my previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457. Very similar. The old computer runs Photostory 2025 with no issues.
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  Hate to say this but popups are back in fashion. This morning I was greeted with something like this: A Plague upon MAGIX. All the settings are here. I know it it is only trivial and petty but it IS annoying and I would dearly love it to stop.Does
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB