• Movie Studio

  One answer, on 12/5/2025

  [Solved] Codec Magix
  Hello, I purchased a codec online (order number Removed by Moderator), but I'm unable to install it. My code is Removed by Moderator. Thank you for your help.
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  [Solved] Sound Forge 17 not loading on Windows 11
  I just purchased version 17, for my new Dell XPS 13 laptop (windows 11), and it will not load beyond the image. I emailed for support but the company is ignoring my emails. Any help please? May need to claim the money back through the credit card.
• SOUND FORGE

  4 answers, most recent on 11/30/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Thanks. I reset my preferences and the 32 bit option works now. I appreciate the help.
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Movie Studio

  One answer, on 11/26/2025

  [Closed] Error Code: -14
  Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but
• Movie Studio

  3 answers, most recent on 11/28/2025

  RE: Hi I am new to Magix
  Welcome to the family! There is a wealth of knowledge here in this forum. Plenty of helpful people!
• Music Maker

  7 answers, most recent Yesterday

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer.  I uninstalled it and then reinstalled it and that finally made it work.  I really appreciate
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• Other products

  2 answers, most recent on 11/30/2025

  RE: Installation Magix Audio Cleanic 16 deluxe
  Thank you so much for your help. Effectively, my serial number is P2-xxx. I will try to write to/call the Magix support.
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  RE: cannot active audio cleaning lab
  @Apache01 So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.
• SOUND FORGE

  13 answers, most recent on 12/14/2025

  RE: sound forge 16 glitching audio problem is back after upgrade
  I also had clicking and popping noises, but the following helped resolve them. Thank you so much. > Enable "Always proxy compressed formats" (Options> Preferences> General")  
• ACID

  No answers, created on 12/7/2025

  Region/marker list?
  Is there no way to view or save a regions list or marker list in Acid Pro (11)? It would be a really helpful tool, as seen in e.g. Sound Forge.
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @CubeAce @johnebaker   Thank you both for the recommendations. I will try what you’ve suggested and get back to you on if they’ve helped or not.
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  cannot active audio cleaning lab
  Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK my system may not be man enough in terms of graphics That is most likely the crux of your problem. As such, it is highly unlikely that simply updating your NVidia drivers will substantially help. As @johnebaker writes, your NVidia GPU
• Video Pro X

  5 answers, most recent on 12/12/2025

  designed title addition
  Hey does anyone have a quick guide creating these types of stuff like the template on the bottom left to spice up my video? I Got magix 2025 movie studio platinum thx in advance for any help rather than my usual T - Titles white letters, I want to
• Video Pro X

  3 answers, most recent on 11/27/2025

  changing 16:9 to story size
  Hey when I have like 10 clips in my timeline for a basketball highlight clip, Im having trouble adjusting it into a nice story frame as the action in the clip moves into directions. I do know how to adjust the size, but once I have 10 sec with the
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to
• Other products

  2 answers, most recent on 11/27/2025

  RE: [Closed] Trying to install Vegas Pro
  @Joseph-Cutillo Do you have antivirus software other than standard Windows Defender? Maybe such an antivirus software is interfering with the installation. Also, check out the official user forum for Vegas at:
• ACID

  No answers, created on 11/22/2025

  Preferences
  Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to
• Photostory

  4 answers, most recent on 12/12/2025

  Inserting image
  New user, v25, attempt insert in storyboard using ctrl (Win11) and dragging onto sequence a gap opens but not big enough for image so it gets sent to end of sequence. I still struggle to insert on timeline so no help there. Trying to avoid wandering
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  Windows does not find drivers for the video grabber usb device
  Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within