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  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando Hi The error message shows you have a MUMA location error . Are you using and external audio device? If so, the issue is usually an interface ASIO driver mismatch, you must use the devices' driver, not the Magix ASIO driver. To fix
  • Movie Studio
    7 answers, most recent on 11/10/2024
    RE: Program will not run.
    Thank you both for your comments. According to the confirmation email from Magix, I bought the MAGIX Movie Studio 2025 Suite on November 8th of this year. I did this directly from the Magix website, so if it's a discontinued program, Magix sold it
  • Music Maker
    3 answers, most recent on 5/26/2025
    RE: trying to activate MMM Premium edition
    hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says
  • Xara Designer Pro
    10 answers, most recent on 5/28/2025
    RE: Will not publish my webpage
    @Brian-Koncher Hi I can connect to Magix Online with Web Designer, no error messages, publishing a site goes through the process, and using FileZilla I can see that the web files have been updated, however it did take a while for the browser to get
  • Movie Studio
    One answer, on 7/13/2025
    RE: Alteração e-mail
    I purchased license number Removed by Moderator and due to a registration error I registered the email address Removed by Moderator when it should be Removed by Moderator where I already have another product MAGIX Video Easy 3HD with license number
  • Audio Cleaning Lab
    13 answers, most recent on 2/27/2025
    RE: Problems Installing Sound Forge Audio Cleaning Lab4
    Checked the reliability Monitor and it showed that the program was successfully installed one minute and the next was unsuccessful and uninstalled with error 1603. Tried the steps online to fix it but to no avail still did not work. Not getting
  • Movie Studio
    One answer, on 5/27/2025
    RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
    @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
  • Movie Studio
    5 answers, most recent on 11/21/2024
    RE: can't get the offer of discounted Movie Studio upgrade, at $19.99
    @Keith-Lynch Hi Is this the error message you are getting, or one very similar asking you to go to the Microsoft Store? If so this is Windows protecting you from installing 'unknown' programs. In Windows settings, Apps, Advanced app settings,
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. It's nearly time for my trial to run out and for me to buy the software, which I'm basically happy to do - I just want to check this isn't going to be a huge
  • Movie Studio
    6 answers, most recent on 12/4/2024
    Custom Buttons on BluRay Menus Throw Errors on Menu Encode
    SO I've used Vegas for some time, and DVD architect used to be my go-to for making home video DVDs. Now for a new project I needed a larger format, so I switched to BluRay and started using Magix Movie Studio Platinum (2025). The built-in DVD/BR
  • Photostory
    2 answers, most recent on 12/2/2024
    RE: Activation denied
    @Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14,        this means that
  • Music Maker
    17 answers, most recent on 10/1/2024
    RE: [Closed] Why can't I start Music Maker?
    No you don't understand me. I'm using a translator and maybe the translation is wrong. I have the settings fine in my PC. But Music Maker technical support is not good. I have been reporting errors in the MM program to technical support for almost 2
  • Music Maker
    5 answers, most recent on 1/26/2025
    RE: String Ensemble, Drum Kit and Vita Sampler not loading!
    I've tried uninstalling and reinstalling the instruments as suggested-but the string ensemble and drum kit VST instruments aren't even showing up on there to be removed. It's like the'yre not even on there. When I go into "VST Instruments" while on
  • ACID
    9 answers, most recent on 11/25/2024
    RE: Install Error -2147163964
    Update: The Error persisted within how Windows was managing the .net framework, I learned this after trying to update Visual Studio. I imagine sometime during installing Unreal Engine & Visual Studio something went wrong and didn't go noticed.
  • Music Maker
    12 answers, most recent on 11/29/2024
    [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will
  • Movie Studio
    6 answers, most recent on 12/30/2024
    Cannot uninstall Video de luxe...
    When trying to open de video deluxe version 2022 after a while, the software wants me to install the travelmaps options and the cloud import options.This comes with an error that the install files are not on a local disk, but on a cloud disc which
  • ACID
    12 answers, most recent on 9/7/2024
    RE: ACID 11 Quits responding.
    I have done everything you described above. I originally purchased acid 11 music studio, then realized i should have purchased the acid 11 pro suite. so i did that. i had them both installed so i uninstalled acid11 music and got the same error. then
  • ACID
    15 answers, most recent on 12/19/2024
    RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
    @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
  • Video Pro X
    5 answers, most recent on 3/20/2025
    [Closed] Vegas Pro 21.0 is asking me to activate and register again
    So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.
  • Photostory
    One answer, on 3/18/2025
    Hangs, does not ever complete
    trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
  • Audio Cleaning Lab
    13 answers, most recent on 2/27/2025
    RE: Problems Installing Sound Forge Audio Cleaning Lab4
    Tried the Event viewer and this is the result. Log Name:      ApplicationSource:        MsiInstallerDate:          21/02/2025 17:10:23Event ID:      10005Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:        
  • SOUND FORGE
    7 answers, most recent on 7/13/2025
    RE: SF 11 refuses to start, even full re install
    Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
  • Movie Studio
    14 answers, most recent on 10/29/2024
    RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
    @Apollo89x Hi. It might help if you included mediainfo of the exported clip in case of an export setting error. It might also be worth looking at your program settings to see what GPU and renderer are in use. At present I would guess that too low a
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