• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Thanks rraud, I'll try your suggestions. I sent the error msg attached to Magix, but haven't heard back yet. And I can't do the 'File> Reset' tool because program won't launch. I'll try your other options. .
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• ACID

  2 answers, most recent on 8/31/2025

  RE: Magix Independence Pro Suite Activation Error Code: -1
  @Flavius_Guy Hi Error code -1   means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  Video easy Video Saver 8
  I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3
• Music Maker

  One answer, on 1/28/2026

  I had purchased the Magix Music Maker 2026 and never got the code
  Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
• SOUND FORGE

  One answer, on 7/1/2025

  Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  Error message when attempting to play back a music file
  I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file:  "The wave shape device:  speakers / headphones Realtek cannot be opened for playback.  Reason?
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  14 answers, most recent on 11/15/2025

  Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I upgraded to this program the first week of September. after a week, I suddenly started getting this message and cannot use the program anymore, I have uninstalled, re-installed, and get small abort messages when trying to re-install. I would like
• ACID

  3 answers, most recent on 6/24/2025

  RE: Waves 15 Plugins not seen in Pro 11 Suite latest build
  @CharlieTweaks In this topic someone changed the VST scanner exe files inside the program folder with newer ones from Sound Forge to get Izotope Neutron running. Apparently that worked. So you can try to install the trial version of Sound Forge 18
• Off topic

  One answer, on 8/10/2025

  [Closed] CD Architect 5.2
  I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Hi. I have used the same email address, when I bought this Soundforge 17, and I have recieved all the emails from Magix, on the same email address. Still I get the faultcode error 24, when I try to open the program. I have never used any other email
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker I'll do a computer move when I'm forced to upgrade to Windows 11.I'm definitely not uprooting my entire system and manually moving every single thing I own to accomodate one unruly program. I have to replace my wifi card and then I'll
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I
• Movie Studio

  2 answers, most recent on 9/10/2025

  RE: Error in module mx dec mf audio x64.dll
  Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos