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SOUND FORGE
8 answers, most recent on 1/20/2026
RE: Sound Forge 365 activating and registering
Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3
I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else. I googled for a good 7hrs and found no threads on any site that could help me either.
Music Maker
9 answers, most recent on 12/29/2025
RE: Music Maker Loops Unlimited Subscription
@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users
Web Designer
8 answers, most recent on 6/25/2026
RE: Xara Web Designer Premium 19.0.0.64291 DL x64 May 3 2022
@doane Hi, I'm going to uninstall the software and then reinstall it and see if it fixes it. No! That could cause more problems. You have probably just unchecked something. I suggest that you post on the Talk Graphics forum and get replies from the
Movie Studio
3 answers, most recent on 12/18/2025
[Solved] Can't activate video delux 2026
I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
Movie Studio
14 answers, most recent on 11/15/2025
RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
OK, I believe I have completed what you stated. i installed Revo. I deleted webroot software, the MAGIX deluxe and all associated with it. Restarted the laptop, re-installed MAGIX, this time it did not want to abort when trying to upload. (MAGIX
SOUND FORGE
3 answers, most recent on 1/20/2026
RE: My Audiostudio16 all of a sudden failed to record.
Thanks rraud, I'll try your suggestions. I sent the error msg attached to Magix, but haven't heard back yet. And I can't do the 'File> Reset' tool because program won't launch. I'll try your other options. .
Photostory
2 answers, most recent on 2/26/2026
RE: [Solved] PS 2026 Uprade freezing
Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
MAGIX
10 answers, most recent on 3/30/2026
RE: Service Status: Loops Unlimited #Solved
Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
Other products
2 answers, most recent on 3/16/2026
RE: Magix Photo Manager hangs up
@Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
ACID
2 answers, most recent on 8/31/2025
RE: Magix Independence Pro Suite Activation Error Code: -1
@Flavius_Guy Hi Error code -1 means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
Music Maker
One answer, on 1/28/2026
I had purchased the Magix Music Maker 2026 and never got the code
Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.
Rescue Your Videotapes!
4 answers, most recent on 9/23/2025
Video easy Video Saver 8
I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3
Off topic
5 answers, most recent on 6/3/2026
RE: Is it worth continuing to invest in Magix Software
Hi so in order to solve the infamous "Could not find part of the program" error I installed the VPX17 trial thanks to a tip from @johnbaker which solved the issue. SO I will invest in Magix for a while longer as learning Resolve, for me, is just a
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
Movie Studio
11 answers, most recent on 3/13/2026
RE: You have deactivated cookies. You must activate cookies in your brows
I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
Audio Cleaning Lab
2 answers, most recent on 8/16/2025
Error message when attempting to play back a music file
I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file: "The wave shape device: speakers / headphones Realtek cannot be opened for playback. Reason?
Movie Studio
One answer, on 1/23/2026
[Closed] Unable to Register - Problem
I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
@raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
SOUND FORGE
10 answers, most recent on 7/3/2026
RE: Sony Soundforge 8
@Rol @SP. What about trying compatibility mode? Locate the Application: Go to your Sound Forge 8 shortcut on your desktop, or find the .exe file in your installation directory (usually found under C:\Program Files (x86)\Sony\Sound Forge 8.0 or
Movie Studio
14 answers, most recent on 9/8/2025
RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
Off topic
172 answers, most recent on 7/4/2026
RE: Magix support has not responded to support tickets for months
@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
Movie Studio
14 answers, most recent on 11/15/2025
Error Messages when trying to open MAGIX Video deluxe 2026 Prem
I upgraded to this program the first week of September. after a week, I suddenly started getting this message and cannot use the program anymore, I have uninstalled, re-installed, and get small abort messages when trying to re-install. I would like
SOUND FORGE
10 answers, most recent on 12/5/2025
RE: Error Code 24. Just bought and installed.
Hi. I have used the same email address, when I bought this Soundforge 17, and I have recieved all the emails from Magix, on the same email address. Still I get the faultcode error 24, when I try to open the program. I have never used any other email
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