• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  since double-clicking doesn't work in 18 It does work.. sort of.. you just have to double-click really really fast. As I recall, this annoying issue started with SF-16 and was never addressed and adjusting the click speed in the OS settings does not
• Movie Studio

  2 answers, most recent on 4/20/2026

  Preview Monitor
  While I was working on Movie Studio, the Preview Monitor disappeared. Please help me how to recover it, Thanks. Afonso    
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  Independence keeps crashing when clicking project button. (this video I recorded accurately shows what has been happening). My Independence software has suddenly stopped working in it's fullest. The program has been working great for over a year,
• Other products

  One answer, on 5/6/2026

  RE: registering old sony music studio 10
  @Steve-Fearey You need to use the same exact e-mail address and password of your Sony account. Don't create another Magix customer account. Then it should work fine.
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  I found the legacy versions (of all the Waves V14 plugins) and am installing them now. That's a step in the right direction. Hopefully this works out!
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  yes everything is inside the folder! I tried turning off the anti virus and installing it doesn't work. I have a disk top and magix music maker 2026 version 30.0.06 is installed on it and everything works great. This is my laptop.
• Movie Studio

  16 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  Thanks @johnebaker It is still not working. I tried everything but used another program to clean uninstall which was already on my computer. I will try again with Revo
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: [Solved] Sound forge won't load
  @Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  I'm having the same problem. Vegas complains about lack of OpenGL but then works fine. My system is a desktop running the basic MS display drivers. I'd rather find a way to shut up the complaint rather than fool around with drivers, given that Vegas
• SOUND FORGE

  One answer, on 12/3/2025

  Sony Sound Forge 9 will not register
  Sound Forge 9 was bought and paid for years ago. I've had issues and had to re-register the program multiple times which has always worked in the past. Now it want's me to register the product again but nothing is working. I'm on a windows 11 laptop.
• Movie Studio

  One answer, on 7/17/2025

  Problem with movie views
  I use 24.1.239. Windows 11. Suddenly the only view for my movie that works is timeline. No storyboard or scene overview working. Why?
• Movie Studio

  3 answers, most recent on 10/29/2025

  RE: Unocking/activation IgniteColorCine
  Thanks for the update! Glad everything is working now for you.
• Movie Studio

  2 answers, most recent on 2/17/2026

  RE: Video won't render in 9:16
  @Gid Thanks a lot, with that it works... i knew there had to be a option to do it that way xD
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Hi My interpretation of the 'work around' is the same as CanDive has commented above, it did not work, hence the request for clarification. John EB  
• Off topic

  163 answers, most recent 3 minutes ago

  RE: Magix support has not responded to support tickets for months
  @Michael-Lockyear I tried placing the codes for the upgrade You don't need a code. If a certain product is registered in your customer account, the reduced upgrade pricing will work. If it isn't registered in that account, it will not work. If you
• Movie Studio

  2 answers, most recent on 3/24/2026

  RE: AI Speech to Text Not Working - Program Crashes
  The issue was at the hosting site for TTS. It is now working just fine. When thinks are cloud based, this is something that happens.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Samplitude

  One answer, on 10/25/2025

  [Closed] Samplitude can't find Melodyne
  Hi! I recently upgraded to Samplitude 2025 (Boris) and it works well, but not Melodyne. I have Melodyne Assistant 5 activated and it works standalone but within Samplitude it doesn't. On objects created in Samplitude Pro X8 and given ARA plugin
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  Plug-ins not working
  Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  I tried a folder not attached to the one drive, it still does not work
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Thanks. I reset my preferences and the 32 bit option works now. I appreciate the help.
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it