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SOUND FORGE
2 answers, most recent on 9/2/2025
RE: install Problem
@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound
Music Maker
4 answers, most recent on 4/14/2026
RE: Novità in Music Maker: si pianta
@GBSpower Per poterti aiutare, abbiamo bisogno di una descrizione più dettagliata. A mio parere, se il programma non si avvia, il problema potrebbe essere causato dalla recente funzionalità MIDI2 introdotta da Microsoft nelle versioni 24H2 e 25H2 di
Music Maker
6 answers, most recent on 11/16/2025
RE: The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl
@marcelo-silvera Just to be sure, you put both the 64 Bit vst3 and pdk files into the directory C:\Program Files\Common Files\VST3 ?
Movie Studio
One answer, on 7/17/2025
RE: Problem with movie views
@k9vet Hi Possible causes, are a corrupt program ini file or a corrupt project file try the following: A program reset File, Settings, Reset program settings to default and restart the program, note: this will reset any custom settings eg folder
SOUND FORGE
5 answers, most recent on 10/7/2025
RE: [Solved] Missing DLL for Sound Forge Pro installer
Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
Off topic
162 answers, most recent 10 hours ago
RE: Magix support has not responded to support tickets for months
@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
SOUND FORGE
3 answers, most recent on 1/1/2026
sound forge 9
Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen
Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?
@Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
Movie Studio
44 answers, most recent on 9/12/2025
RE: some objects cannot be moved on the timeline. Others can...
It feels drastic to uninstall the program and reinstall it just a week after I bought it and installed it.
Music Maker
One answer, on 9/14/2025
soundpools music maker 2025 premium.
doesn´t want to load paid soundpools,is paid for a year, worked for 10 months,it shows me in the program, as well as in my products, unlimited loops,but when working in the program, it does not load them, it shows empty packages,as if my license had
SOUND FORGE
One answer, on 2/9/2026
RE: Software is not registering any sounds from my interface.
@Ron-Burton You might need to select and apply the ASIO driver of the interface in the program preferences. Make sure to enable microphone access in the Windows security settings otherwise Windows will block audio recording for security reasons.
Music Maker
15 answers, most recent on 4/7/2026
RE: installation failed
@gimigitara Hi Do you get this message everytime you close the program? John EBForum Moderator
Movie Studio
One answer, on 4/28/2026
RE: program won't open- frozen
@Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan Hi Thanks for the clarification of which version you have now. What was the full name and version of the program you upgraded from? When you raised the ticket did you specifically state VDL 2026 Plus. John EB
Movie Studio
2 answers, most recent on 6/26/2025
APPLICATION
Hello, I am Eshtem Graci, I bought your program MAGIX Movie Edit Pro Plus Your order number is: Removed by Moderator.And P3-Removed by Moderator. I can't work in the program because it asks for an activation code. how to do it. Thank you
SOUND FORGE
8 answers, most recent on 1/20/2026
RE: Sound Forge 365 activating and registering
Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
@raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
Other products
2 answers, most recent on 6/9/2026
RE: MP3 Deluxe 19
i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!
No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
@me_again @johnebaker @Marc-Goder @Manfred-von-Erlangen @vdl-user-v19 Hi Andy. In my photo editing app, the last two drivers crash the program whenever AI masks are used that use hardware acceleration but nothing else had been affected. The
Movie Studio
6 answers, most recent on 8/29/2025
RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
@Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or
Movie Studio
26 answers, most recent on 6/8/2026
RE: Message: Could not find a part of the program. Please install again.
@James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
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