• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @AAProds Hi Al. If you have access to Resizable BAR you should enable it. It allows more date via the PCIe lanes to be directly connected between the GPUs and the CPU. To quote Resizable BAR (Base Address Register) is a PCIe capability. This is a
• ACID

  6 answers, most recent on 5/3/2024

  RE: ACID Pro 11 issues recording live instruments
  Are you sure you are recording on the same device in both programs? Maybe the Microsoft recorder is using your webcam? Next, how is your microphone connected to your computer? Via an XLR cable and an external audio interface? Then you need to select
• SOUND FORGE

  One answer, on 3/6/2024

  RE: [Closed] Meeluisteren met opnemen van Lp via Soundforce Lab 4
  @Cees-Boelaars Please do not create duplicate posts since this makes problems for user who might wish to help you. Your product is NOT Sound Forge but is Sound Forge Audio Cleaning Lab. Your earlier post has been moved to the correct product area an
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Other products

  3 answers, most recent on 10/24/2023

  RE: vita instrumentos
  @kassioneycoelhogomes-gomes Você pode baixar todo o conteúdo adicional através do menu Ajuda dentro do Samplitude.     You can download all additional content via the Help menu inside Samplitude.
• SOUND FORGE

  7 answers, most recent on 12/7/2022

  [Solved] Hi, bought sound forge pro 16 suite, I didn't get spectralayers PRO
  Hi there, my first post. Previously owned an older sound forge, upgraded to 16 pro suite. It clearly claims on the product page that I get Steinberg Spectra Layers Pro 9. Even in my purchase email it has a serial number for Spectra Layers Pro 9,
• Music Maker

  One answer, on 10/17/2023

  RE: Music Maker Jam soundpools
  @andruem You can add Soundpools to the Loops manager via the Gear icon. It's also possible to drag and drop the audio files from Windows Explorer into your project.
• Movie Studio

  One answer, on 2/9/2024

  [Closed] Downloaded file is corrupt
  Hi,I have purchased Vegas Movie Studio HD Platinum 11.0 and have a Serial number for the product.My problem is that when I download the product via Service Center, the file is corrupt when I try to open the downloaded file.Pleaase be advised on how
• ACID

  9 answers, most recent on 10/24/2022

  [Solved] Sending Midi Sync to Drum machine etc
  I have a current copy of Acid Studio 11 and am trying to use it as the master to send midi clock and start/stop to my drum machine (Roland TR8s and various synths. Basically all I want to do is have the DAW start everything and then record in real
• SOUND FORGE

  4 answers, most recent on 8/25/2024

  Context menu operation on multiple items? Batch Converter Preset
  I am new to Sound Forge Pro 18 and want to use it mainly for cutting and editing clips for sound effects for video and game environments. While trying out the batch converter presets via the win10 right click context menu for quick edits, I stumbled
• Rescue Your Videotapes!

  3 answers, most recent on 1/23/2024

  RE: No sound on the recording
  @Kjell-Bjrnstad HI . . . . Sony MVX10i . . . . The MVX10i is a Canon camera - is this the one you have? If so see pp 37-39 of the cameras manual for the connection options for playing back on a TV, these also apply to capturing to the PC via a USB
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  @Baldrick Try to remove the device from the Device Manager (via the right click menu). Unplug the grabber, restart your computer. Please select the Restart option and not the Shut down option! Next, try a driver from this page:
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: Is there a way to download any bug fixes for Movie Studio 2023?
  The external hard drive is connected via a USB 3 cable directly to my PC. Not sure on the other question, but it slows and stops in the middle of a longish clip. No other things like tltles, extra audio tracks, or transitions are present on the
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @johnebaker When I went back for further testing - theMPG DVD option is no longer available - I could only record in MXV format. Do you have the MPG DVD option and its advanced options? John, I don't have the Magix dongle but with the GV-USB2 I
• SOUND FORGE

  12 answers, most recent on 12/17/2023

  RE: Sound from browser stops when starting Sound Forge Audio 16 on W11
  @Dale-Haaland Please try the following: set VB-Cable as the default playback and recording device via the right click menu. Then open the the VB-Cable properties on the Recording tab and navigate to the Listen tab. Click on the checkbox to Listen to
• Photostory

  5 answers, most recent on 3/21/2024

  RE: I would like to know how I can subscribe to Text-to-Speech Assistant
  @tomglen In which case your only option, I think, is to email infoservice@magix.net, give full details of your previous order, explain that you would like to "transfer" to the 365 version and ask for their help. You may be fortunate and they offer
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @snibchi Usually reinstalling should solve this problem. But if I remember it correctly, some users could also start ACID by disabling Windows Defender and Antivirus temporarily. If this doesn't work you might try to uninstall ACID again via the
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Why can't I talk to a real person! I just paid $4.99 to reactivate my movie edit pro 17 per the program. I still have not received a code via email. I checked my spam etc... I starting to think this is a fraud and going to cancel my cc purchase of
• ACID

  16 answers, most recent on 12/5/2023

  RE: Missing sound bank for ACID music studio 10.0.
  @Andeje When you reinstalled the program did you also activate it via your Magix account? I ask because a reinstallation will almost certainly be seen by the Magix servers as a "new" installation. Without such registration/activation it is highly
• SOUND FORGE

  4 answers, most recent on 11/27/2023

  RE: NO activation code sent with "registration successful" email
  @Joseph-Ross You did the following? After you open the program, there should be a window where you need to enter the serial number or start a 30 days trial You need to enter your e-mail address and get a trial serial number via mail. Is this what
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  @MauX-65 Then uninstall the Vita Instruments via uninstalling Magix Content and Soundpools from Windows Apps and Features and redownload them from the Music Maker In-App-Store
• Other products

  5 answers, most recent on 6/18/2024

  RE: Independence
  @jtjw60 By the way, VST instruments are very limited inside Independence. You cannot use the modifiers with them. So I recommend you load VST instruments in your DAW and enable MIDI Thru on the step sequencers and arpeggiators and arranger modifiers
• ACID

  8 answers, most recent on 7/31/2023

  RE: Mixing console window completely disappeared
  @guitacid Can you make it reappear via View > Mixing Console?
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? @Gra_Ham, I'll look in my files. I remember I made notes to myself when I went through this whole process. I think