• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  Hi @Betovalle Which NB effect are you referring to? I indicated that I was able to replicate your bug using the Active Camera effect. I have been unable to reproduce the black boxes in the Colorize effect. Maybe you can supply a short 5 sec. clip I
• Other products

  9 answers, most recent on 5/31/2024

  RE: Problème d'activation
    @Azurik Contactez le service client à infoservice@magix.net  Ils doivent réinitialiser le compteur d'activation.     Contact customer service at infoservice@magix.net They need to reset the activation counter. Vous savez quand ils répondent ?
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: [Solved] Sound Forge Audio Studio 17
  Welcome to the Magix Sound Forge users community @Jesse-Rodriguez. Confirm you are you using the same email address (and serial) you used when you you originally registered and activated SFAS-17. The email address and the activation serial are
• SOUND FORGE

  4 answers, most recent on 3/23/2024

  No activation sound force pro 16
  Hi. when I enter the activation code, it gives me a message that it is not correct. but this code I have only. why is this happening, any solution please?
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi When I read your post above I thought that would be a good idea, perhaps an active button to directly go to the Master Effects at the bottom right of the preview monitor, next to the Preview settings button:- Either way, the 'feature
• ACID

  4 answers, most recent on 4/28/2024

  RE: problems with my Activation Key
  Hi Brian here lv updated my windows 10 PC l need to reinstall my Acid Pro 11 lv installed the software but lm having a problem with my activation key l need some help with this issue or can you send me a new activation key thanks kind regards Brian.
• Music Maker

  3 answers, most recent on 12/4/2023

  RE: [Solved] Problem with activation code after buying upgrade with another email.
  @Former user Welcome to the Magix user to user forums. Registration of purchased Magix software is automatically linked to the email used to purchase it. Hence, the error message because you are using the "wrong" email address, your own rather than
• Video Easy

  3 answers, most recent on 10/9/2024

  RE: Cannot register the programme
  @Frederick-Lovell Computer name shouldn't be necessary. I'm not sure what you're doing. You start the software, enter your email address and the P3 serial number in the activation window and it should unlock. What is your operating system?
• Movie Studio

  4 answers, most recent on 5/19/2024

  RE: Magix Movie Edit Pro
  @emptech Hi . . . . Magix doesn't seem to have limits as to how many computers you load it on . . . . While you can install on as many computers as you like, you can only activate and use the number of devices activation slots, specified in My
• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Music Maker

  16 answers, most recent on 2/18/2024

  [Solved] MM2019 Prem unable to log into store
  I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• Movie Studio

  2 answers, most recent on 5/20/2025

  RE: Réinstallation
  @gilbert-GODBILLE Bonjour Gilbert, Tout d’abord, ne publiez jamais d’informations privées sur un forum ouvert.Vous pouvez trouver le numéro de série P3 dans votre compte. Pour cela, rendez-vous sur :
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
• Movie Studio

  2 answers, most recent on 8/7/2025

  RE: WRONG VERSION
  @memos Hi The forum is a public forum, not magix Support. You should not post order/account numbers, or any other confidential information in the forum. The installation of the program is in 3 parts. The first part is a download manager, the second
• SOUND FORGE

  One answer, on 2/23/2025

  soundforge 18 doesn't want to reactivate after re-installation
  I have the last vegas post pro version and i need to reinstall in a new machine. Soundforge 18 contained in the installation pack doesn't activate using the serial number emailed me. It seems to be the serial number of the version 17, but in the
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  @Kraz Hi Ctrl + Del removes the object/scene only as it has been in all previous versions going back to at least VPX 8. Your image shows you have the mouse mode set to single object, to close the gap automatically you must have the Mouse mode set to
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  Are you trying to activate the same version of Sound Forge version you previously used? For instance, 'Sound Forge Audio Studio 17'You must use the same email address you used before. Your Sound Forge activation serial code and your email address
• Photostory

  3 answers, most recent on 8/5/2023

  [Solved] 2023 Version Spell-Checker
  When I upgraded to Photostory 2023 the main reason was because I understood there was a spell checker. Link https://www.magix.com/gb/photo-graphic/photostory/new-features/#c1664361 Well I have not been impressed with the performance of the 2023
• Music Maker

  4 answers, most recent on 3/6/2024

  computer id wont work so i can get activation code please help
  computer id wont work to get activation code please help. magix music maker plus 2023. HP laptop windows 10.
• Music Maker

  One answer, on 6/15/2024

  login in and opening app.
  having trouble activating app. login in and it's not going to music to create music
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  @terry-roberts Hi While you may be the 'Local administrator' that does not give full admin control. Try starting MMS 2025 by right-clicking the shortcut and select Run as administrator then activate the codec. Once activated, you should be able to
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and