• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @ReyfoxHi, If you try and run PI 2024 in VPX (at least VPX14), VPX will crash repeatedly and consistently. I guess that can be taken as it "doesn't work properly", meaning with VPX. That's because it seems that VPX doesn't fully support OFX
• Movie Studio

  One answer, on 9/3/2022

  RE: Trying to reinstall. Message Error in module
  @Michael-Wallace Hi and welcome to the forum. . . . . I have reinstalled the program three times with no success. . . . Repeated re-installing of the program, without removal of files and registry settings that are left behind, will not fix the
• SOUND FORGE

  23 answers, most recent on 10/15/2022

  RE: I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023
  OK The program, Sound Forge Audio Studio 16 reinstalled, BUT now I'm getting the error message about OpenGl when that starts up. This DID NOT happen prior to tonites installation with any of the Sound Forge programs I've used. I am absolutely damned
• Movie Studio

  One answer, on 1/3/2023

  RE: How to edit clip intro
  @dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,
• Photostory

  2 answers, most recent on 9/22/2022

  Instalation programs
  I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the
• SOUND FORGE

  2 answers, most recent on 8/1/2022

  Activate after reinstalling PC (error -24)
  I get error 24 when trying to activate Sound Forge after reinstalled my computer and the program. I have the order with product ID and my e-mail correct but cannot go ahead and complete. What to do?
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @CubeAce  Thanks for the input but I did what you suggested and the properties still showed mp4 and not HEVC. I tried to convert it per @AAProds recommendation and the file came out as an "mkv" file. The error message on that says that"the file
• Movie Studio

  10 answers, most recent on 11/10/2022

  RE: Can't Import MP4 video clips into Movie Studio 2023 trial
  @DrGary Hi . . . . I still can't import MP4 video clips into MovieStudio 2023 trial. It gives me a licensing error every time. . . . Download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  Hey John, thanks for taking the time for such a detailed reply! To your comments... Actually, it's a Lenovo Legion T5 261AB7 desktop. I think it's pretty new to Lenovo's range. I got t from Costco (in the US) where it was $1250 after special offer
• Music Maker

  9 answers, most recent on 1/4/2024

  RE: Pro version not loading
  I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the
• Movie Studio

  13 answers, most recent on 12/7/2022

  RE: Cannot burn movies to: DVD, Blu-ray or AVHD on Movie Studio 2023 Suite
  @David-Kendall Hi 2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 of 5, Creating DVD image...2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 done The encoding process is complete so the issue is not the program. 2022/12/06 09:56:11 [WARNING]
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @CubeAce Hi Ray,  exact audio editing is also much more precise in Vegas Pro. Easier to not having to cut audio to the frame How do you figure that? Maybe compared to MMS, but not VPX. In both, you cut video to the frame. In both, you cut audio to
• SOUND FORGE

  4 answers, most recent on 9/20/2022

  RE: Mu-law audio files
  Can anyone help...? I have Sony SoundForge 16. Went away for a few days. Came back to record voice narrations. Every time I open the program I get a "crash recovery" error message. It says "files that can be recovered are unrecognized temp files" .
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  I just downloaded a trial version of Magix Movie Studio 2023. I have a very short video, less than 2 minutes, that I took with a GoPro 11 camera. It is in an MP4 format. But when I try to upload it into the program to edit it, I get an error message
• Movie Studio

  No answers, created on 8/28/2022

  MPEG-4 CODEC
  I just purchase Movie Studio Platinum. I tried to import a m4 file. I keep getting an "activation error message not matching serial #". I Tried all solutions, but nothing is working. I only paid $70.00 for the program but WOW, I still should be able
• Movie Studio

  One answer, on 12/23/2022

  RE: Movie Edit now Movie Studio - NEED UPDATE
  @Eric-Turner Hi . . . . I would like to update the software, becuase it is freaking out . . . . Updating may not help with the issue(s) you are having. We need more information to help diagnose the issue(s) you are having: The specification of your
• Movie Studio

  6 answers, most recent on 10/2/2022

  RE: Download Problem
  @johnebaker If you have already downloaded the trial version of the program you can activate this with the serial number and then download the extra content. John, I may have been holding my mouth the wrong way but IIRC, when I tried to
• Web Designer

  6 answers, most recent on 7/29/2022

  RE: Failed to read XAR file (Failed to handle record 11252 4331)
  Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @Peter-Gentile7058 That Independence finds the same sample name twice is normal because it looks like you installed the free library and the paid library. The samples of the free library are also included in the paid library. You can select one out
• ACID

  5 answers, most recent on 9/14/2022

  RE: error code -59
  thank you that is just what I need. also worth mentioning other programs are able to uninstall. I did try to see if it was all programs or just acid pro 11 but its just acid pro 11 that won't let me so hopefully this will work, as I am fairly sure a
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Hi John Thank you for the further information you provided. I will have a look at this Mediainfo thing you mention. However, I have to say that I am certainly no expert on the finer inner workings of movie file production. That is why I suspect that
• Music Maker

  21 answers, most recent on 12/3/2022

  RE: A few problems
  @Cloudglow Hi . . . .  no need to grey it out in case user wants to change the soundpools' location . . . . The path still works if it's not greyed out . . . . The majority of users require a consistent installation procedure and maintenance of the
• Photostory

  No answers, created on 7/20/2022

  Photostory Deluxe 2022 Installation error
  After downloading and initiating the installation program, the attached error pops up.
• Xara Designer Pro

  3 answers, most recent on 9/5/2022

  RE: Content Catalogue not loading on request
  @Alphaville Another thing - I'm experiencing an error with ALL Magix related products and this refers to a persistent reminder to "renew the update service" when I exit the programme, this happens with Designer Pro through to Sound Forge through to