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@Grzegorz-Mielewczyk Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this

Movie Studio

13 answers, most recent on 12/7/2022

RE: Cannot burn movies to: DVD, Blu-ray or AVHD on Movie Studio 2023 Suite

@David-Kendall Hi 2022/12/06 10:06:29 [INFO] [DiscMaker]: Step 4 of 5, Creating DVD image...2022/12/06 10:06:29 [INFO] [DiscMaker]: Step 4 done The encoding process is complete so the issue is not the program. 2022/12/06 09:56:11 [WARNING]

Movie Studio

One answer, on 1/3/2023

RE: How to edit clip intro

@dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,

Movie Studio

8 answers, most recent on 10/19/2022

RE: Application keeps crashing.

@Trey-Lem Hi . . . . My directory in Win 11 is different and there is no folder as you show . . . . This topic was for the error in Movie Edit Pro, assuming you have Movie Studio the path is the same ie C:\Users\<User>\Documents\MAGIX\Program

SOUND FORGE

38 answers, most recent on 10/8/2024

Sound Forge Minimal Video tools; what do I need next?

I have been using Sound Forge (v.13, then 15) to infrequently )once a year or two years) perform minimal video functions on MP4 music videos recorded on a phone, like audio enhancement, trimming file length, and saving video with audio as a reduced

Movie Studio

One answer, on 7/4/2022

During setup, error comes up saying setup file is corrupt

The message says Expected File size: 1252975360 Actual File Size: 639002242 I have tried many times to uninstall and reinstall the program and I get the same messages. How do you get ahold of from someone in the support division? $129 is a lot for

Samplitude

6 answers, most recent on 7/9/2025

Samplitude pro x6 won't start

After installing Samplitude Pro X6 I tried to run it and it won't... Everytime i tried it comes out with a "Program can't be started. Installation directory could be damaged. Error code -72"I have tried to uninstall and reinstall it several times.

SOUND FORGE

4 answers, most recent on 2/5/2023

RE: Purchased Sound Forge Studio 16 Box missing Serial #

Welcome to the Magix Sound Forge users community @Chris-Dino. Redeem voucher from third-party sellers like Best Buy, Musician's Friend, Guitar Center, Amazon, ect,Magix instructions:(

Movie Studio

14 answers, most recent on 8/30/2022

RE: error code-24

@Rick-Lee Hi . . . . I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. . . . . Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate,

Photostory

16 answers, most recent on 7/8/2022

RE: I have an MP4 clip inserted in my Photostory which will not play audio

I purchased the 2022 version. There were no error messages las night or when I turned it on. However, I did continue on with my slideshow for about 5 minutes as I thought once I figured out why storyboard did not show up, I could see what was

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

@Johnhhh I think we all understand your frustration but please be aware that all the forum moderators are NOT Magix employees (we are merely fellow-users) and we cannot see your computer screen, obviously. Have you checked that your Windows

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

@Tina-Baker Hi. We need more information to help diagnose the issue(s) you are having:and recommend the correct setting for the program. The specification of your computer system including Windows version and program version, see this topic for what

Music Maker

9 answers, most recent on 1/4/2024

RE: Pro version not loading

I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the

Video Pro X

18 answers, most recent on 8/21/2022

RE: Picture in Picture

@Donald-Milburn Hi, Aha - user error, as I suspected. Glad it's sorted out. Look at the list. You use the setting that you want for the project that matches the intended export settings. I use NTSC - 29.97fps, you use PAL 25fps - definitely not the

Movie Studio

6 answers, most recent on 7/31/2022

RE: Is Movie Studio 2022 Suite the new Movie Edit Pro Premium 2022 ???????

@nickaz Movie Studio 2022 is the new name for Movie Edit Pro 2022; there is no difference "under the hood" between the two programs. If you have downloaded the installer for MEP Premium from your Magix account and it fails to install - do you see

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@Peter-Gentile7058 That Independence finds the same sample name twice is normal because it looks like you installed the free library and the paid library. The samples of the free library are also included in the paid library. You can select one out

Music Maker

21 answers, most recent on 12/3/2022

RE: A few problems

@Cloudglow Hi . . . . no need to grey it out in case user wants to change the soundpools' location . . . . The path still works if it's not greyed out . . . . The majority of users require a consistent installation procedure and maintenance of the

Movie Studio

One answer, on 12/23/2022

RE: Movie Edit now Movie Studio - NEED UPDATE

@Eric-Turner Hi . . . . I would like to update the software, becuase it is freaking out . . . . Updating may not help with the issue(s) you are having. We need more information to help diagnose the issue(s) you are having: The specification of your

Movie Studio

2 answers, most recent on 8/15/2022

[Closed] Can't get Vegas Movie Studio to Register on my computer.

So a while back when I first bought Movie Studio, everything was fine. I used my email and serial code to register and activate it on my computer.But later on I had to factory reset my computer and reinstall everything. Now when I try to get it to

ACID

12 answers, most recent on 11/20/2022

RE: Acid pro 10 suite update error

@Mark-Martucci https://www.magix.info/us/support/article/error-corrupted-data-or-error-code-2147163964--707/ If you get error "2147163964" or the message "Download is incorrect" during installation, you may have a problem with the "Microsoft

Music Maker

7 answers, most recent on 12/5/2022

Music Maker update 31.0.2.21

Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13 Technical modifications for compatibility with Windows 11 Crash fixes and bug fixes: Fixed

MAGIX

No answers, created on 11/23/2022

[Closed] Patch for Music Maker | version 31.0.2.21

Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13 Technical modifications for compatibility with Windows 11 Crash fixes and bug

Movie Studio

3 answers, most recent on 8/28/2022

The computer Freeze and MEP dont work

Hi the problem happened before one month when my computer began to freeze sometime after the computer stare up . this the details of my computer . AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G 3.10 GHz RAM 16,0 Gt 18GB Samsung 1600MHz 28GB

Movie Studio

11 answers, most recent on 10/4/2022

RE: Error Occurred While Uploading

@Ian-Schwartz Hi, If as you say there is no way to "keep up", don't you think they should not include it as a feature? Yes, but they have to offer the feature because the competitors do...with the same problems. One should not use an uploader from