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  • Movie Studio
    13 answers, most recent on 12/7/2022
    RE: Cannot burn movies to: DVD, Blu-ray or AVHD on Movie Studio 2023 Suite
    @David-Kendall Hi 2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 of 5, Creating DVD image...2022/12/06 10:06:29 [INFO]    [DiscMaker]: Step 4 done The encoding process is complete so the issue is not the program. 2022/12/06 09:56:11 [WARNING]
  • SOUND FORGE
    8 answers, most recent on 12/7/2022
    [Closed] Sound Forge Already Installed Error
    I purchased Sound Forge (and some other products) on Humble Bundle a while ago because I wanted to be able to record guitar tracks on my desktop computer. They automatically installed on my C: drive, but I didn't want that as space is/was limited.
  • Music Maker
    22 answers, most recent on 11/14/2022
    RE: Trying to log on to the Magix Store from within Magix Music Maker 23
    Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
  • Music Maker
    3 answers, most recent on 12/21/2022
    RE: MM 23 Freezes after startup
    @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
  • SOUND FORGE
    5 answers, most recent on 11/11/2022
    RE: Sound Forge throwing an error when i put the code starting with P
    @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
  • Movie Studio
    6 answers, most recent on 12/12/2022
    RE: Plug ins installation
    Hi John! I appreciate your help (I'm sorry, I had to use google translator because I understand little English, I only speak Portuguese, Spanish and French.) The information about my computer is in my profile signature, but I was careful to make
  • SOUND FORGE
    2 answers, most recent on 11/20/2022
    Can't uninstall Sound Forge to reinstall it for new hardware
    After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
  • Music Maker
    22 answers, most recent on 11/14/2022
    Trying to log on to the Magix Store from within Magix Music Maker 23
    This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
  • Movie Studio
    34 answers, most recent on 11/23/2022
    RE: Update Patch to 22.0.3.167
    @Marc-Goder Hi Mark. I'm not that good with program error fault finding. I have no idea if anything has changed at that spot in the program or in fact what it is. Have never had that crash before. @emmrecs Hi Jeff. I have no idea why this is
  • Movie Studio
    4 answers, most recent on 11/16/2022
    RE: Installation failing
    @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
  • Music Maker
    3 answers, most recent on 12/21/2022
    RE: MM 23 Freezes after startup
    @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
  • Rescue Your Videotapes!
    5 answers, most recent on 11/21/2022
    RE: Komprimerade inspelningsapp
    @Roland-Gustafsson Hi, Hej Kan du lägga upp en skärmdump av programmet och felmeddelandet. Vilket är versionsnumret på Rescue your videoband som finns under Hjälp, Om.... ? Spelas video och ljud upp korrekt i förhandsgranskningsskärmen innan du
  • Music Maker
    21 answers, most recent on 12/3/2022
    RE: A few problems
    @Cloudglow Hi . . . .  no need to grey it out in case user wants to change the soundpools' location . . . . The path still works if it's not greyed out . . . . The majority of users require a consistent installation procedure and maintenance of the
  • Movie Studio
    43 answers, most recent on 11/18/2022
    RE: Is MS 23 still the same terrible interface as they tried in MS 22?
      @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
  • Video Pro X
    3 answers, most recent on 11/14/2022
    Export project to a different computer
    Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the
  • Music Maker
    22 answers, most recent on 11/14/2022
    RE: Trying to log on to the Magix Store from within Magix Music Maker 23
    No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
  • Other products
    7 answers, most recent on 3/9/2023
    RE: independence-free-sampler-software only 1 Piano sound
    I uninstalled everything, although I did not delete folders. I turned off Windows Defender, and redid the installs of independence_softwaresuite_32_dlm.exe and independence_freelibrary_dlm.exe. The latter caused the download of the various .ytif
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might
  • Photostory
    4 answers, most recent on 11/29/2022
    RE: How do I end a story of slides, I also have a freezing issue
    @RONALD-STEVENS Hi Ronald, I can't help with the freezing but can for ending. As additional information, the program does not like gaps on the timeline. If there are any, then you will be advised of them when you export. As for ending, the export
  • Movie Studio
    4 answers, most recent on 11/20/2022
    Path not found error when opening music files
    Using Movie Edit Pro Premium 2021, 20.0.1.80 (I lost my 21.x version on the reinstall of the software, but that version had the same issue, hence the reinstall) on Windows 10 Version 21H2 (OS Build 19044.2130). When trying to open supporting a music
  • Movie Studio
    4 answers, most recent on 11/20/2022
    RE: Path not found error when opening music files
    @Rick-Harderwijk Hi . . . . error "Path not found \:\ !" . . . . tries to create a file on location C:\: < . . . also occurs when trying to preview a file from the store . . \Audio Temp\ folder, and then it tries to create a file at the same c:\:
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and
  • Music Maker
    22 answers, most recent on 11/14/2022
    RE: Trying to log on to the Magix Store from within Magix Music Maker 23
    @Johnhhh Hi . . . . Microsoft smart screen options all off. . . . installation file keeps saying:- An error occured during communication. Please check your internet connection. . . . . If you are using Edge as your browser, try a different browser
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