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  • ACID
    19 answers, most recent on 6/4/2021
    [Solved] Tons of issues since the 10.0.5 update .here's the latest PLEASE HELP
    Problem Description   Application Name:    ACID Pro 10.0   Application Version: Version 10.0.5 (Build 37)   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\ACID\ACID Pro 10.0\sfvstwrap.dll   Fault
  • Music Maker
    7 answers, most recent on 4/1/2021
    RE: [Solved] Where is my option to choose the promised content of my choice?
    @David-Carnes Also, the file link in the confirmation email had me install a 32-bit version which was immediately replaced by the 64-bit version. That version was then patched with an update. I have a suspicion that what you write above is the
  • Movie Studio
    12 answers, most recent on 2/7/2021
    RE: [Solved] DVD Playback aborted
    An even further update. I was successful in achieving a complete burn with no problems. So thinking that the problem was solved I tried again. On playback, I had stuttering and jerkiness as well as half-way through it stopped and returned to the
  • Samplitude
    5 answers, most recent on 12/5/2022
    RE: [Solved] How do I get my money back?
    @Fred-Godsmark Hi, So, you bought the package from Sweetwater, they didn't give you the activation codes for all products, and that is somehow the fault of Magix. Talk to Sweetwater if you want a refund - you gave them the money, not Magix. I
  • Music Maker
    3 answers, most recent on 1/5/2021
    RE: [Solved] lost features with latest premium update
    Thanks for comments. I understand the apparent contradiction. I was invited to update MM and chose not to run side by side with old version. I didn't realise this would disable features purchased in older Premium as there is no warning this would
  • Audio Cleaning Lab
    15 answers, most recent on 1/14/2021
    [Solved] Unable to make recording from cassette to computer hard drive
    Hi all I am not able to record from my cassette player to my hard drive which worked fine a few months ago. I´ve connected the cassette player via line out and the Magix box to the line input and also connected the USB cable to the computer. When
  • ACID
    21 answers, most recent on 10/21/2022
    RE: [Solved] "Acid Pro 10.0 has stopped working"
    When I first launch Acid Pro 10, I typically receive an error screen. It contains the following information: Extra Information   File:                C:\Users\torre\AppData\Local\MAGIX\ACID Pro\10.0\dx_grovel_x64.log   File:               
  • ACID
    21 answers, most recent on 10/21/2022
    [Solved] "Acid Pro 10.0 has stopped working"
    When I first launch Acid Pro 10, I typically receive an error screen. It contains the following information: Extra Information   File:                C:\Users\torre\AppData\Local\MAGIX\ACID Pro\10.0\dx_grovel_x64.log   File:               
  • SOUND FORGE
    2 answers, most recent on 5/27/2020
    [Solved] Sound Forge Pro 13 crash whenever I open a .wav file
    I don't know what caused this to start happening but I can no longer open .wav files in Sound Forge Pro 13. Any .wav file I try to open results in Sound Forge immediately crashing. I uninistalled and reinstalled it and that did not help. I'm running
  • ACID
    2 answers, most recent on 3/4/2020
    RE: [Solved] 64-bit Acid Pro 9 and 10 fault in winmmbase.dll during audio recording
    ** Update - with solution ** Unfortunately I continued to have the problem with the winmmbase.dll crashing even 32 bit Acid Pro 9 (it worked for a night, then started faulting again). Tonight I uninstalled all of the Acid Pro instances I had
  • ACID
    2 answers, most recent on 3/4/2020
    [Solved] 64-bit Acid Pro 9 and 10 fault in winmmbase.dll during audio recording
    Hello, I have submitted a support ticket but wanted to see if anyone is having a similar experience (or perhaps has a solution). I installed Acid Pro 9 (32 and 64 bit versions) last week and Acid Pro 10 (64-bit version) last night, and both have the
  • Movie Studio
    9 answers, most recent on 1/22/2020
    RE: [Solved] Play buttion won't work
    Thanks for your comment Cubase -yes the stills play fine and you can lengthen each still to que in with music changes. I've solved my issue now by just restarting the pc!!! It did look as though I was an installation fault so I feel a bit silly
  • Movie Studio
    8 answers, most recent on 10/23/2019
    [Solved] WARNING! New Update version 19.0.1.31
    My program just updated to this 19.0.1.31 version but I can't find any info on the update. Can anyone point me to the page please? [Edit] Warning! since uploading MEP keeps crashing on my machine half way through projects. It is loading all my ram
  • Movie Studio
    41 answers, most recent on 5/28/2019
    RE: [Solved] Error has occurred during export with an external video codec
    Try checking when creating a new project that the frame rate and audio sampling rate are set to the same settings as the imported video files that you use. If that fails, then try a different export format and see if another format works. If it does
  • Movie Studio
    8 answers, most recent on 4/25/2019
    RE: [Solved] Different Versions of MEP Opening Incorrectly?
    Hy Cube Ace - How ya doin Buddy? "anything worked on and saved in a later program can't be re-opened in the earlier program" Absolutely! I totally get that my friend. That's usually always the case in similar situations. What I just discovered is
  • SOUND FORGE
    4 answers, most recent on 4/17/2018
    [Solved] Soundforge pro 12 Questions/Issues
    I have been enjoying Soundforge for many years and took advantage of the Version 12 offering primarily to benefit from the 64 bit architecture. I have run into a couple of issues which may be my fault but have not been able to solve them. 1 - Cannot
  • Movie Studio
    One answer, on 7/12/2017
    RE: [Solved] MAP2017+ ; a problem with mutli-cam
    Interestingly - this problem seems to have cured itself. I decided to move to a later part of the project beyond the original fault point and try the same manoeuvre, and it worked. Subsequently I found I could it successfully wherever I chose - well
  • Movie Studio
    31 answers, most recent on 6/27/2024
    RE: Where did my audio go?
    @Eric-Elliott It is not unusual to loose a comment for whatever reason, that is why I got into the habit of Ctrl+C 👍 I understand some of it can seem daunting, I've had Magix for 20yrs but I still remember how I felt at the beginning, but honestly
  • Off topic
    One answer, on 11/28/2023
    RE: [Closed] TIP : MAGIX doesn't give us a refund for annual automatic payment.
    @KyoungHoon-Park Four things to be aware of: This is NOT the forum for Magix Vegas products. Please read this pinned post. Full Terms and Conditions pertaining to cancellation of subscriptions are clearly stated here. It is obviously up to the user
  • Music Maker
    17 answers, most recent on 10/1/2024
    RE: [Closed] Why can't I start Music Maker?
    You have lost CONEMAN the concept of the spirit of my messages...hehehe. And you don't understand the idea. I am 47 years old and have been playing keyboards all my life. I like EDM, rap, trap...etc. That's why I want to help budding artists and
  • Movie Studio
    23 answers, most recent on 9/28/2024
    RE: Movie Pro 2025 Freezes
    @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine
  • Music Maker
    5 answers, most recent on 5/25/2023
    RE: An error occurred during export of your project.
    I am asking for help - I have the same message about appearing when exporting music.It's not the fault of the yellow bar, the bar is working fine and there was no problem with the export so far. Exporting single tracks doesn't work either. Is there
  • Movie Studio
    51 answers, most recent on 11/17/2023
    RE: MAGIX Movie Studio 2024 Platinum problems
    johnebaker wrote on 11/15/2023, 10:45 PM There are some programs which allow you to put oddball video and audio streams into particular file formats, eg mkv, mp4, AVI, with encoding formats that are not in the standards for those formats.In the case
  • Movie Studio
    6 answers, most recent on 12/4/2024
    RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
    Seems like creating a new button doesn't set the style attribute like you were able to modify in DVDA (button styles had a few options like text only, text and image, and image only IIRC). You also could modify all those template buttons too, unlike
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