• Music Maker

  19 answers, most recent on 12/19/2022

  RE: Successfuly not activated
  @Milan-Bartek After you logged in, wait a short moment (it can take a minute), and then your version should be listed in the splash screen next to the login button.
• Movie Studio

  5 answers, most recent on 3/10/2024

  RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.
  @Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  @Larry-Burkholder Sorry I was wrong. The topic I thought I remembered was for Mercalli Pro V6, not NewBlue Total effects. The forum help topic on this does not seem to shed much light on the subject. Ray.
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Closed] Problem in login to MAGIX personal area on web site
  Hi, I got a link from infoservice and was able to change password.Now my current (the old one) login key and password are working. I do not need my temporary key anymore and I can remove it.Thank you for your helpSakari
• SOUND FORGE

  4 answers, most recent on 5/13/2022

  RE: [Solved] New Computer
  @Harley-Cook Are you talking about Sound Forge Audio Cleaning Lab 3? You just need to enter your old e-mail. Then it will work. If you want to change the e-mail in your user account or disable the installation on your old computer just visit
• Music Maker

  2 answers, most recent on 3/25/2023

  RE: Purchased MM 2023 Premium can't find sound forge serial
  @sixfootgeek If you are talking about Sound Forge 12.6 you can download it from the Music Maker in-app-store. Since Music Maker is already listed under your products you already have registered it. Now you only need to login after the program
• Music Maker

  One answer, on 10/29/2022

  Login error
  New 2023 64bit ver isn’t letting me log in at all. Tried resetting computer and program.
• Other products

  5 answers, most recent on 7/10/2023

  RE: Misplaced Software from puchase
  @Jack-Schell Hello welcome As @browj2 stated login here and click on my products. Stephen Forum Moderator
• Off topic

  5 answers, most recent on 12/12/2022

  RE: Magix center log-in problem
  Some years ago somebody built a robot that can beat the "I'm not a robot" captcha. Yes, Recaptcha also analyses your mouse movement, so the robot needed to move the mouse cursor in a human-like way. It can be circumvented by advanced bots easily,
• Photostory

  2 answers, most recent on 2/22/2023

  RE: cancellation of annual subsciption Magix Photoshop Deluxe 365
  Email contract number (login to Magix, it's under My Contracts) and request to end the subscription to infoservice@magix.net at least a month before contract end. As for Magix, they could have added this info to one's account under My Contracts
• ACID

  3 answers, most recent on 7/2/2023

  Celemony Melodyne5
  Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne
• Sequoia

  One answer, on 2/28/2023

  RE: DEMO ACTIVATION
  @Sebastian-Lopera Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Sequoia and Samplitude Pro here? I suggest you register at and repost your question there. JeffForum Moderator
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  @akakoala Hi . . . .  I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected . . . . That would be a fair assumption
• Sequoia

  2 answers, most recent on 5/17/2023

  RE: Crossfade with overlay
  @Uilson-Lopes These are user to user forums, so your suggestion is not likely to be seen by the developers unless you send it to infoservice@magix.net and request they pass it on to the development team. Also, are you aware there is a dedicated
• Music Maker

  8 answers, most recent on 11/11/2022

  RE: MM2023 crash and ask me to login all over again
  @JCI-21 Hi, ...that login thing every time the program crash is a let down, the program should create a login file and when it crash should look for that login backup file that create the first time I introduced my email and password in the welcome
• Video Easy

  One answer, on 3/17/2023

  Login trouble
  I have registered my MagiX Video Saver long time ago., Serial number is P2- removed by Moderator But I had another e-mail adress at that time. So I can not log in to the program on my new computer. The product is recognized but not my e-mail adress  
• ACID

  4 answers, most recent on 5/30/2023

  RE: Acid pro 10 x64bit
  I removed the 1 registration on file, but the program download you have there as my download - once installed, upon first run attempt and after, will not register/ activate online - "Need internet connection" - obviously I have internet (writing
• Off topic

  One answer, on 8/6/2023

  MAGIX PC CHECK & TUNING
  There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the
• Samplitude

  5 answers, most recent on 5/10/2023

  RE: Prox7Suite- New folder creation issue in vst Browser
  @RoRo13 There really was no need to post this question three times! So I have hidden your other posts. Are you aware there is a dedicated forum for Samplitude Pro here? I would strongly recommend you to register at and repost your question there
• Web Designer

  4 answers, most recent on 11/30/2023

  How do I change my email address?
  My email address has changed, and the one registered with Magix no longer works. How can I inform Magix of the changed address? Sorry, should have said that I can still login with my original email address, but any emails sent to me by that (old)
• Off topic

  3 answers, most recent on 3/14/2023

  [Solved] Issue logging into account
  Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits
• Video Pro X

  28 answers, most recent 7 minutes ago

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson As far as I can see, Magix Movie Studio doesn't handle .m2ts files at all. I'm not sure how you came to this conclusion. Magix Movie Studio can import, edit and export .m2ts files. If you are having some issue and want a definitive
• Music Maker

  3 answers, most recent on 12/21/2023

  RE: How can I import older MMM files in new version
  @Percy-Cox You should be able to download your old version in your customer account at Magix.com. Simply login with the same e-mail address and password you used to register Music Maker back then. Alternatively, here is a download link for Music
• Other products

  2 answers, most recent on 1/17/2022

  RE: [Solved] Fastcut keep asking for registration and won't start
  @Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered