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@Rob-Hooper You can try to deactivate the program on your old computer via the Help menu inside Xara. Or you can deactivate a previous installation in your customer account at Magix.com. Simply login, then look under 'My Products' for your version

Movie Studio

11 answers, most recent on 3/14/2024

RE: Text-to-speech subscription in Video Deluxe 2024

I have had to login 3x's to be able to leave a comment. Don't you think that is a little excessive? Also, I'm having the same problem with Video Studio 21 and your telling me that it is because I bought it as opposed to being charged monthly for a

Off topic

3 answers, most recent on 3/14/2023

RE: [Solved] Issue logging into account

The message "The server is working for your request... please wait!" using MAGIX Service Center appears if you already submitted a form and clicked submit button again (e.g. if you double click the button or pressing Enter more than once). If you're

Off topic

27 answers, most recent on 4/23/2023

RE: [Solved] Can't log in to my account.

@akakoala The message "The server is working for your request... please wait!" using MAGIX Service Center appears if you already submitted a form and clicked submit button again (e.g. if you double click the button or pressing Enter more than once).

Movie Studio

9 answers, most recent on 8/6/2025

RE: The software will NOT complete loading and shuts down.

I am still ;unable to login on my MiniAir 11. It keeps shutting down with an error message.

Movie Studio

5 answers, most recent on 6/18/2024

RE: trying to download movies studio2023 platinum

@k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or

SOUND FORGE

One answer, on 3/13/2025

RE: REINSTALAÇÃO

Reinstalling Sound Forge on a PC that has been formatted. How can I proceed, because the serial number was previously used? @caju-cashew Welcome to the Magix users forums. Go to this page, https://www.magix.com/us/support/my-service-center/, log in

SOUND FORGE

10 answers, most recent on 9/7/2023

RE: How do I convert Markers to Regions in Soundforge 17?

@Neal-Williams Some additional information. If you registered your old version of Sound Forge with Sony your account was transferred to Magix. Simply visit Magix.com and login with your Sony login credentials. You should find your old version of

SOUND FORGE

3 answers, most recent on 10/14/2023

RE: Can't find Impulse Files for Acoustic Mirror...Can anyone help? Thx!

@scott-j8742 You can download your old versions from Magix.com. Simply use your old Sony login credentials. I would guess that these files are included in the old installers.

Movie Studio

2 answers, most recent on 2/29/2024

RE: need activation code

@Charlisa-Anderson Hi Did you scroll further down the email, the trial code begins with TRIALC- followed by a sequence of 6 sets of 5 numbers separated by hyphens? If not then check your account at magix.com, login here, and see if the trial number

ACID

9 answers, most recent on 10/6/2024

RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY

Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -

Movie Studio

8 answers, most recent on 8/22/2024

RE: Upgrading to Magix 2025

@robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account

Music Maker

16 answers, most recent on 2/18/2024

RE: MM2019 Prem unable to log into store

@Dustin09 it does show that I have previous activated MM2019 but that means nothing to MM2024 This should allow you to download all the features of MM2019 in MM2024, including more than 8 tracks. Please check the Download tab in 2024 in case

Music Maker

13 answers, most recent on 1/9/2024

RE: Purchased soundloops not accessible via offline computer

@D-C4557 Ok, I searched a little bit and it looks like version 25 was Music Maker 2018. I believe back then the in-app-store was already introduced. With these old versions you need to login, but after the login, you can disconnect the Internet

Music Maker

2 answers, most recent on 11/22/2023

RE: New 2 Cpu Desktop - teething problems

@Eleyan Soundpools from the Music Maker in-app-store or from Producerplanet.com will appear automatically in the Download tab inside Music Maker after you login with your use account. The freezing during initializing content can go away if you run

Music Maker

19 answers, most recent on 12/19/2022

[Solved] Successfuly not activated

Hello everyone, today I bought a Music Maker 2023 Premium, and after installation it asked for login credentials, and then for serial number, I pasted my SN to input field, successfuly activated and showed up a list of items what have I activated,

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily

Photo & Graphic Designer

One answer, on 1/9/2025

RE: I need to reinstall Xara on my new computer

@Sparky263 Hi When you purchased the software you get 2 activation slots for installing on 2 computers, you can install the software on as many computers as you wish, however only 2 can be active concurrently. This is a very common method of

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@scarlatino Where did you get the library installer from? From your Magix user account? The link to archive.org also mentions that the licenses were transferred from Yellow Tools to Magix: All yellow tools user accounts have been transferred

Music Maker

2 answers, most recent on 5/13/2024

RE: I bought version MUSIC MAKER PREMUIM EDITION 2021

@guy-partin Some months ago there were changes at the backend servers and version 2021 no longer can connect to them. You need to download and install the Music Maker 2024 Free Edition directly from Magix.com and install that instead. Enter your

Web Designer

2 answers, most recent on 11/28/2023

RE: Lost registration details

@Jeremy-Denton Hi Try logging into your account at magix.com, account login icon is top right of the home page, using the email address and password you used to activate XWD, and the select My products - there you should see you registered version

SOUND FORGE

5 answers, most recent on 2/14/2023

RE: [Solved] Cannot get a reactivation code for my sound forge 16

Welcome to the Magix Sound Forge users community @pyeman23.Did you in fact "try later"? Folks have recently experienced problems with downloads and other on-line issues. so it may be a temporary glitch.You might try deactivating and reactivating.

SOUND FORGE

One answer, on 6/18/2024

RE: Formatei meu equipamento e tentei baixar o Sound forge 16 que eu usava

@Dinho Certifique-se de não inserir outro endereço de e-mail. Utilize o endereço de e-mail da sua conta de cliente. Caso não tenha instalações gratuitas disponíveis, visite Magix.com e faça login na sua conta de cliente. Procure Sound Forge em

Web Designer

2 answers, most recent on 1/24/2024

RE: Support

@William-Marzul5472 Hi Magix no longer sell any Xara products, so if your site is hosted with Magix-Online, then I would advise you to move your site and domain names to Xara. Depending on the version of Web Designer you have, your hosting may