Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@KScott Hi Kami, When I select the purchase from Al's link (@AAProds) and select Purchase again, it goes to the login screen, no country selection. After logging in and on the purchase screen, there is no country selection. I'll ask Magix. The offer

Music Maker

7 answers, most recent on 8/3/2023

Purchased 2023 Premium, will not let me select the promised sounds

Hi, so I purchased the 2023 version months ago. Ever since, the application will not allow me to choose my free instruments/Soundpools even though it keeps telling me to every time I login. Any fix?

Other products

20 answers, most recent on 2/24/2023

RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely

idk I was in, I logged in using my Magix login cuz it says it is a site to log into if you have a Magix account on the login page and so I was under the impression that it was indicating I use my Magix site login. Chrome has had some issues keeping

Music Maker

3 answers, most recent on 7/24/2023

"Platinum Bundle" - Producer planet

I am unable to purchase the new "Platinum Bundle" in the Producer planet store. Before connecting to my account, the Bundle is availible à 10% of regular price but after login, the store said "not availible" why ? Is it about my country ?

Movie Studio

3 answers, most recent on 5/9/2023

login help....

I had an account with Magix under an email that is no longer used or valid. how do i recover the account?

SOUND FORGE

One answer, on 6/18/2024

RE: Formatei meu equipamento e tentei baixar o Sound forge 16 que eu usava

@Dinho Certifique-se de não inserir outro endereço de e-mail. Utilize o endereço de e-mail da sua conta de cliente. Caso não tenha instalações gratuitas disponíveis, visite Magix.com e faça login na sua conta de cliente. Procure Sound Forge em

Video Pro X

6 answers, most recent on 6/28/2024

RE: program won't open

@RONALD-BRIDGMAN6378 Hi I suspect that the serial number used to try to register the upgrade to Video Pro X14 (VPX 14) is for the older version you upgraded from. Login to your account at magix.com, Account icon is top right of the home page, using

Photo & Graphic Designer

6 answers, most recent on 10/21/2023

RE: Email address for Magix support

I need help getting my login credentials to work.I have been with Magix for years and bought many products.I needed to change the Account email address so I logged in and followed the prompts to change the email associated with my account. It

Audio Cleaning Lab

3 answers, most recent on 12/16/2023

RE: Cleaning Lab 16 Has A Reported Virus

@jnpurdy Hi Where did you get the installer from? If not from your account at magix.com, then download it from there. Login with the email address and password you used to activate Cleaning Lab and select My Products - you should see the download

Other products

One answer, on 6/6/2023

RE: Re-download

@david-p8249 Hello welcome Please login here and go to my products to download. Stephen Forum Moderator

Photo & Graphic Designer

One answer, on 1/9/2025

RE: I need to reinstall Xara on my new computer

@Sparky263 Hi When you purchased the software you get 2 activation slots for installing on 2 computers, you can install the software on as many computers as you wish, however only 2 can be active concurrently. This is a very common method of

SOUND FORGE

6 answers, most recent on 8/2/2024

RE: Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f

Hello @rod-c8435, Welcome to the forum for and by Magix users. On this forum, forum members help each other, but it is separate from Magix Support. I don't have the answer to why you haven't received an order confirmation. Your bank statement will

SOUND FORGE

5 answers, most recent on 2/14/2023

RE: [Solved] Cannot get a reactivation code for my sound forge 16

Welcome to the Magix Sound Forge users community @pyeman23.Did you in fact "try later"? Folks have recently experienced problems with downloads and other on-line issues. so it may be a temporary glitch.You might try deactivating and reactivating.

SOUND FORGE

2 answers, most recent on 5/20/2023

RE: I paid for Sound Forge 11 ... i need to retrieve my serial # to instal

@Darin-Holtom Visit Magix.com and log into your user account (you can use your old Sony login credentials in case you registered SF 11 with Sony). Then redownload your software under "My Products"

Music Maker

9 answers, most recent on 7/3/2023

RE: Can't log in to my MM Account

@Martin-Oxenham Please contact customer support at infoservice@magix.net This might be a bug. Are you using the newest version? Did it work fine in the prevoius version? You could ask customer service for a download link for the previous

SOUND FORGE

5 answers, most recent on 7/4/2023

RE: Need Registration Code to Activate My Trial Version of SF Audio Studio

Thanks for your response, SP. It's been more than 30 minutes now since I registered, and I still haven't received an email containing the registration code. But when I login to my Magix account, I can see that the software is showing as having been

Music Maker

One answer, on 12/6/2024

RE: Unlimited Commercial license

@FBOMBS The loops included in Music Maker Ultimate are commercially usable. For other Music Maker variants you need to buy a separate commercial license for each Soundpool loop pack you want to use commercially. This is possible via the Music Maker

Movie Studio

11 answers, most recent on 1/31/2024

RE: on load, the welcome screen hangs

@Amir-N Hi and welcome to the user to user forums. In that case make sure your login to Winodws has Administrator privileges and you should be able to open the program normally. Also your system specs shout be put into the Signature section of your

Music Maker

One answer, on 6/7/2023

RE: License

@Danny-Gilbert You should be able to check which of your packages has a Commercial Licence by going here, logging in and then to My products. HTH JeffForum Moderator

Off topic

27 answers, most recent on 4/23/2023

RE: Can't log in to my account.

This is the first time I am aware of that any password keeper assisted login has failed on any site I have. I have dozens of logins and use the app every day. There is no extra space or character being input that I can see but I suppose there may be

ACID

4 answers, most recent on 9/8/2023

RE: can't authorize acid 7

@charles-jonkey Be aware no Magix staff is active here. We are all users like you. So this isn't "our" site. Have you registered Acid 7 in the past with Sony? Your Sony customer account was transferred to Magix. Simply visit Magix.com and login with

Off topic

27 answers, most recent on 4/23/2023

RE: Can't log in to my account.

My conclusions about what is occurring is in my second last comment. Login details have been checked to be correct.

Video Pro X

4 answers, most recent on 6/7/2023

RE: Do we already have direct solution to fill vertical video?

@SullyPanda76us Hi, the latest is VPX14, but your pic says Extend not Upgrade, 🤷‍♂️ I'd ignore that & go to the Magix website, login & see what upgrade you can get

Music Maker

One answer, on 11/19/2023

Unable to sync to MM store or Sign in.

My last purchased version of MM is 23, I updated the software and have been unable to sign in or have access to any of my purchases. All my instruments and soundloops have a lock icon in front of them. The store tab keeps refreshing and the sign-in