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I don't understand all that well what you're saying, but I may have some ideas. I need some clarification though. What do you mean by "fly away"? Do you mean to say that it closes automatically and restarts sometimes? If so, that happens sometimes.

Off topic

One answer, on 1/30/2020

[Closed] Problem: Unmanaged Exception (0xe06d7363)

After installing and activating Vegas Pro 17, I couldn't open it because technical problem as following: I don't know how to contact technical support from Magix, please help me. Thank you very much. Extra Information Problem Description

ACID

2 answers, most recent on 1/23/2020

RE: ACID Pro 9.0.3 - not starting, want to cancel

Contacting Magix "Support" left me with this message: ---------------------------- Unfortunately your last registered product is too old. You can buy a voucher in our shop. <broken link> ---------------------------- This is a regular fault

ACID

2 answers, most recent on 1/23/2020

ACID Pro 9.0.3 - not starting, want to cancel

I tried the demo for a few weeks and it worked, so I paid for the Acid Pro 365 yearly subscription. A month later, the program quit working- I can do ONE action and then it freezes. After 2 months of trying to get Acid Pro 9 to work, I have given

ACID

6 answers, most recent on 1/21/2020

RE: Am I alone in thinking that MAGIX has bitten off mor than it can chew

Hi All, I am new to MAGIX products and this may be the cause of the issues that I am having. I come from Ableton and Sonar but I wanted to know a bit more about ACID loops. ACID Loops are just Wave Audio Files with metadata chunks in them. One

Movie Studio

2 answers, most recent on 1/16/2020

[Closed] Does Movie Edit Pro 17 have a Problem with igdrclneo64.dll errors?

I am a regular and satisfied user of Movie Pro 16 (in fact I've used the Vegas series for years and years), but decided it might be nice to upgrade. I purchased Pro 17 last week, installed it on my desktop and upon opening the program I received the

Movie Studio

10 answers, most recent on 1/10/2020

RE: Soundtrack maker in magix movie edit pro

@Jasper1 Sorry Jasper, that was my fault. There is no program as such for that section, just what you see inside MEP in John's example. What I was showing was Music Maker which I'm not sure you have in your earlier version.

SOUND FORGE

6 answers, most recent on 1/9/2020

New Sound Forge 12 build 170 install on New Windows 10 64 bit Crashes

Hopefully someone has seen this and has a solution. Help?!#!@! CLEAN NEW OS and NEW SF12 INSTALL CRASHES EVERY TIME. Version 12.1 build 170 64-bit new fresh Windows 64 bit OS and new SF12 install on 1/8/2020 Since I have yet to get Magix tech

SOUND FORGE

One answer, on 1/2/2020

brand new SF12 install - can't get technical support help

version 12.1 build 170 64-bit new install on 1/1/2020 FIRST, magix website complains that my product is too old. I don't see a way to contact customer service to resolve this. It says I must buy a technical support voucher. When I click to buy,

Movie Studio

67 answers, most recent on 2/11/2020

RE: Movie Edit Pro :.: 19.0.2.49

@frankberger85 @johnebaker @browj2 New problem but similar in nature to the fault that David Rambaldi Suffered. First of all, I decided to open my Dickens Festival project again and something odd happened upon opening to the Timeline view. Then

ACID

6 answers, most recent on 1/21/2020

Am I alone in thinking that MAGIX has bitten off mor than it can chew

Hi All, I am new to MAGIX products and this may be the cause of the issues that I am having. I come from Ableton and Sonar but I wanted to know a bit more about ACID loops. I purchased, on a deal, Samplitude X4 Suite because this came with a large

Movie Studio

67 answers, most recent on 2/11/2020

RE: Movie Edit Pro :.: 19.0.2.49

Hi John. I've reinstalled the program and still getting the same faults. The 3D icons for each effect show but can not be loaded. Re-installing MEP now shows this message when trying to install. Pressing OK allows the install to continue but

Movie Studio

35 answers, most recent on 12/12/2019

RE: Possible Bug During Save Project

@browj2 Hi John. With the amount of security at these events I've never seen even a small 'incident'. Very family friendly, these events. 😂. That sounds wonderful. You must have great memories from your childhood and that book does look early. It's

ACID

10 answers, most recent on 6/20/2020

RE: [Closed] Acid Pro 9.0.30 Crashes When Loading Waves Plugins 5.2

This time its in music studio 10 (Also Loaded C1 Gate) Problem Description Application Name: ACID Music Studio 10.0 Application Version: Version 10.0 (Build 108) Problem: Unmanaged Exception (0xc0000005) Fault Module:

Video Pro X

116 answers, most recent on 12/12/2019

RE: VPX11 Patch 17.0.3.55

@browj2 this was not ready for prime time, nor was the Color Space handling, nor was the in-App Store change. I am very much inclined to agree with you! Magix as a company is doing itself very few favours when this amount of "faults" is manifest in

Movie Studio

9 answers, most recent on 12/10/2020

RE: [Closed] AMAZING! A company with no Real Live People to ask a question of!

@Nelson-Enns Welcome to the Magix forums. As I'm sure you are aware, this is a user to user forum, not a direct link to Magix Support but I do understand from what you've written why you've posted here and how frustrated you must feel! I know there

Other products

2 answers, most recent on 11/25/2019

RE: RAW image support

@PhotoEnthusiast42 Which exact version of PM are you running? The latest is 13.1.1.12. I have this version and just opened it and pointed it at my directory where all my Canon .cr2 files are stored. It opened that directory, and its sub-folders, and

Movie Studio

195 answers, most recent on 2/12/2026

RE: Any problems to expect if upgrading CPU/MB/ and operating system?

@browj2@browj2 Hi John CB. No, No, No, No, No! Made me laugh though. One of the first posts I saw here and that I tried for myself was simple and reasonably effective. I think it was from one of your replies to someone John and it got me hooked on

ACID

50 answers, most recent on 2/1/2020

RE: ACID Pro 8 / 9 / Next - public beta versions October, 25

@Former user >> 3. MAGIX does have a refund policy. I've used it, several times. You have 14 days after a purchase to get a refund. You put in the support request, and they process it - no questions asked. The money is refunded to your

ACID

50 answers, most recent on 2/1/2020

RE: ACID Pro 8 / 9 / Next - public beta versions October, 25

@Former user >> 3. MAGIX does have a refund policy. I've used it, several times. You have 14 days after a purchase to get a refund. You put in the support request, and they process it - no questions asked. The money is refunded to your account

ACID

50 answers, most recent on 2/1/2020

RE: ACID Pro 8 / 9 / Next - public beta versions October, 25

@Former user >> Hobbyists need to take it more serious, if they want to get serious about problems. I have. I moved to REAPER and everything works straight out of the box. I'm only here because I paid for ACID and still have a current licence

Movie Studio

48 answers, most recent on 11/24/2019

RE: Unwanted Black Background in Title

Just a vanilla update. I've tried Video: "Standard Mode", "MS Basic Render", Hardware accelleration off, default codex (Oand restart program). I still get the black background (and then no background) problem after 160 or so caption renditions: E.g

Movie Studio

48 answers, most recent on 11/24/2019

RE: Unwanted Black Background in Title

Thank GOD for this forum! I'm using MAGIX MEP 17.01.xxx for the last couple of years on a crappy core 2 duo win 10x machine (4gb ram) with an nvidia card, and had a ton of these title backgrounds changing to black all over the place in a 2 minute